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The Emotionally Intelligent Manager: How to Develop and Use the Four Key Emotional Skills of Leadership
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The Emotionally Intelligent Manager: How to Develop and Use the Four Key Emotional Skills of Leadership

3.74  ·  Rating details ·  84 ratings  ·  8 reviews
We have long been taught that emotions should be felt and expressed in carefully controlled ways, and then only in certain environments and at certain times. This is especially true when at work, particularly when managing others. It is considered terribly unprofessional to express emotion while on the job, and many of us believe that our biggest mistakes and regrets are d ...more
Hardcover, 294 pages
Published April 5th 2004 by Jossey-Bass (first published January 1st 2004)
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Kris Muir
Jan 23, 2020 rated it really liked it
Emotional intelligence has interested me for quite some time, but I've tended toward reading more of the "Goleman-type" books (e.g. "Emotional Intelligence 2.0" or "Primal Leadership") that are more popular with the mass market. These books have value, but I've realized that the problem with many of them is that they sometimes make mixed claims that are not evidence-based. In preparing to give a workshop on EI I did more digging into the science and came across this book. Caruso and Salovey prov ...more
HOA NGUYEN
Jun 21, 2020 rated it really liked it
The knowledge of EI the authors shared in this book at least is based on their scientific work accumulated from 1997. And it states very clearly from the beginning 6 principles of EI work and that their EI model is an ability-based approach rather than a mix ability-personality trait-based approach. Their approach is clearer than at least DG's model which sometimes mixes ability and traits.

I am still confused about the second EI branch which is 'using emotions' or emotional facilitation. Sometim
...more
Med Tijani
Dec 23, 2020 rated it it was ok
Full of advices and keys to get up to speed , tuning my emotions,and enrich my emotional vocabulary,but not as I thought,was far from the quality of my aspirations.
Taras Filonenko
Feb 02, 2018 rated it really liked it  ·  review of another edition
Shelves: my-library
Книга варта уваги якщо тема емоційного інтелекту вас цікавить.
Shelley
Jan 31, 2019 rated it really liked it
Great insight and practical use of emotional intelligence.
Dr. Frank Mora
Nov 19, 2016 rated it really liked it
Shelves: management
"A lack of emotion can limit your thinking. Breakthrough ideas often follow from emotional difficulties."- David R. Caruso and Peter Salovey ...more
Jared
Aug 05, 2016 rated it liked it
More like a reference book.
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