Goodreads helps you keep track of books you want to read.
Start by marking “The Soul of the Firm: Servicemaster's Religious Pursuit of Excellence” as Want to Read:
The Soul of the Firm: Servicemaster's Religious Pursuit of Excellence
Enlarge cover
Rate this book
Clear rating
Open Preview

The Soul of the Firm: Servicemaster's Religious Pursuit of Excellence

3.71  ·  Rating details ·  49 ratings  ·  5 reviews
The chairman of the world's leading service company shares the secrets of success, explaining how, by creating a positive and nurturing environment for employees and customers, the firm has learned to celebrate profit, productivity, and diversity. $25,000 ad/promo. Tour.
Hardcover, 176 pages
Published October 31st 1996 by Zondervan Publishing Company (first published April 28th 1996)
More Details... edit details

Friend Reviews

To see what your friends thought of this book, please sign up.

Reader Q&A

To ask other readers questions about The Soul of the Firm, please sign up.

Be the first to ask a question about The Soul of the Firm

This book is not yet featured on Listopia. Add this book to your favorite list »

Community Reviews

Showing 1-30
3.71  · 
Rating details
 ·  49 ratings  ·  5 reviews


Filter
 | 
Sort order
Mark Oppenlander
At the heart of good leadership and management is one simple thing: A love for people. In the corporate enterprise this includes caring for employees, customers, shareholders and more. Bill Pollard, the one-time CEO and Chairman of The ServiceMaster Company, uses The Soul of the Firm to describe his own experiences of leadership, focusing largely on its people-centric aspects and deriving certain key lessons from them.

The recurring themes of the book include the ideas that a worker is more than
...more
Shirley
Jan 18, 2019 rated it really liked it  ·  review of another edition
This book has a solid core of great insight and advice for business executives. It is a book written by and for anyone looking for extraordinary opportunity in the executive ranks. It is about the culture of an organization - and one that required that all levels be a part of the work.
Barbara
Thought provoking personal application of operating from a servant mindset within a business model.

As an Administrative assistant to a heating and air conditioning contractor and service company, I observed that this model comes very close the principles and ideals which were demonstrated by my employer.

I highly recommend this as must reading for anyone attempting to succeed in business and maintain their integrity and connection to Christ.
Mark Christian
In The Soul of the Firm, Pollard creates a revolutionary plan for new leadership in explaining the link between people and profits in a company's measure of success. This is the powerful message managers need for rethinking the meaning of work.
S.R.R. Colvin
Nov 21, 2009 rated it it was amazing
The man is a management/leadership genius!
Cem Dinçer
rated it really liked it
Sep 17, 2012
Szymon Raczkowiak
rated it it was ok
Feb 07, 2019
John Monteith
rated it really liked it
Jan 25, 2014
Ardziral Irwan
rated it it was amazing
Jan 17, 2013
Ryan Walker
rated it really liked it
Jul 13, 2014
Jabin Newhouse
rated it it was amazing
Jul 15, 2014
Bikash
rated it really liked it
Apr 02, 2017
Sam Potts
rated it really liked it
Dec 04, 2015
Rob Moll
rated it it was ok
Jul 19, 2013
Edelle
rated it really liked it
Aug 19, 2012
Xhintica Wy
rated it it was amazing
Oct 28, 2017
Stuart Smith
rated it liked it
Jul 04, 2014
Kristen Healy
rated it it was amazing
Dec 27, 2017
Ardziral Irwan
rated it really liked it
Jan 17, 2013
Hannah McGuire
rated it really liked it
May 11, 2017
Randy
rated it really liked it
Oct 30, 2011
Andy LaVallee
rated it really liked it
Nov 11, 2011
Ardziral Irwan
rated it it was amazing
Jan 17, 2013
Laura
rated it it was amazing
Aug 11, 2017
James A Brunton
rated it liked it
Jul 20, 2016
Mark
rated it did not like it
Jul 17, 2008
Enid
rated it really liked it
Apr 02, 2012
Kevyn Bashore
rated it it was amazing
Jul 18, 2012
Kim Shatteen
rated it really liked it
Apr 06, 2015
Silviu-Samuel Isidor
rated it it was amazing
Feb 28, 2018
« previous 1 next »
There are no discussion topics on this book yet. Be the first to start one »