As a dental office manager this book was incredibly helpful and eye-opening. Insurance can be overwhelming, but this book explains it in a clear, practical way that actually makes sense for real life in a dental office. The strategies are easy to apply, the examples are relatable, and it gave me more confidence when dealing with insurance verification, claims, and patient conversations. I found myself highlighting sections to share with my front desk team. This should be required reading for any office manager or team member who works with dental insurance.