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First Impressions: Creating Wow Experiences In Your Church
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First Impressions: Creating Wow Experiences In Your Church

3.86  ·  Rating details ·  87 Ratings  ·  7 Reviews
Before a service even begins, first-time guests usually decide whether they'll return to your church. This means church leaders need to create no-fail; practical ways to ensure a visitor's first impression is the best impression. Author Mark Waltz shares the strategies that work in his church--and takes "greeting" to a whole new level.

When guests feel valued, they will ret
...more
Paperback, 144 pages
Published December 8th 2004 by Group Publishing (first published November 30th 2004)
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Jonna Gibson
Sep 20, 2016 rated it really liked it  ·  review of another edition
Great information for church guests and how to train volunteers
Noelle
Feb 14, 2012 rated it really liked it
Recommends it for: christian hospitality ministry
Shelves: church-ministry
great tool for those in the welcome minsitry of the church...Mark Waltz clearly articulated so much of what I had been feeling since I began my job as Invitational Hospitality Coordinator in May 2011...he broke everything down, gave great pointers and advice and lays out clear path to follow...an awesome handbook for anyone in charge of generating a good "first impression" for their local church...buy it! read it! put it into practice!
Ryan Fisher
Aug 09, 2011 rated it really liked it
Pretty solid book to promote the value of customer service thinking when running the church. Lots of insights and ideas for continuous improvement, especially if you come from an environment that doesn't express a high value on first impressions.
Debbie
Sep 06, 2013 rated it liked it
Good insight into "first impressions" for any church.
Mark
Jan 22, 2008 rated it liked it
This tells me everything that's wrong with my church!
Kristopher
Mar 11, 2013 rated it it was amazing
This is great book with insights into creating a vision for church first impressions.
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Aug 03, 2013 rated it liked it
The good practical suggestions were at the end.
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“The motivation to make a "Wow!" impression is not to better everyone else in town. It's not about stroking our egos, pleased with how excellent we are. "Wow!" impressions matter because people matter. What they think matters. What they believe matters. What they want matters. What they need matters.
First”
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“Before the music starts, before the message is delivered, guests should be grateful to be present at Granger Community Church. They should know they matter to us before they hear how much they matter to God.
If”
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