Human-Centered Leadership in Healthcare: Evolution of a Revolution

by Kay Kennedy, Lucy Leclerc, Susan Campis

Human-Centered Leadership in Healthcare is a new leadership model based on the theory of complex systems. It addresses the requirement for healthcare organizations to develop environments that produce market leading outcomes which demonstrate value for patients. Since healthcare is a human-centric industry, it requires care for the leaders, the staff, and the patients. The Human-Centered Leadership model embraces the leader's focus on self-care and mindfulness while simultaneously focusing outward on others. The leader, at the center, adopts the attributes of the Awakener, the Connector, and the Upholder which result in practices leading to sustained quality outcomes, patient and staff satisfaction, and a healthy work environment. These practices and outcomes can be described as cultures of excellence, trust, and caring. The Human-Centered Leader in Healthcare understands that "It starts with you but it's not about you". Kay Kennedy, Lucy Leclerc, and Susan P. Campis’ goal for Human-Centered Leadership in Healthcare is to develop the people who lead the people who care for the people.

Genres: Audiobook, Nursing

264 pages, Paperback

Published December 14, 2021

Reviews

[Kayle Hahn · Rating 5 out of 5]

This was a great read for nurse leaders. Super easy to connect and relate to. Memorable quote: “…focus on recognizing the humanity in yourself and in others as a starting point, you will be making a significant difference in the lives of those entrusted in your care.”