Kaizen Desk Reference Standard

by Raphael L. Vitalo, Frank Butz, Joseph P. Vitalo

This book is the first complete step-by-step guide for applying Kaizen. It provides detailed support for evaluating opportunities, preparing for events, building and leading Kaizen teams in improving work processes, and following up to maximize long-term business benefits. Its methodology has been proven in over 150 Kaizen events conducted in the U.S., Canada, Europe, and the U.K. Comes with the Kaizen Tool Kit, a CD-ROM containing 57 tools to support performing a Kaizen event; includes decision aids, planning guides, announcements, guides for evaluating work processes and developing improvement ideas, spreadsheets for calculating findings and results, and formats for presenting outcomes, creating leave-behind measures, and mining learning from events.

460 pages, Paperback

First published April 1, 2003

About the author

Raphael L. Vitalo received his doctorate in clinical psychology from the University of Massachusetts at Amherst. He has authored 50 professional articles, technical reports, and chapters in the areas of psychology, education, business management and commerce, information systems, and artificial intelligence. He has designed, managed, and implemented more than 400 projects serving public and private sector organizations in the areas of strategic planning, organizational effectiveness, performance management, workforce productivity, business process re-engineering, risk management, knowledge engineering, information systems design and development, and expert systems design and development.