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The Unconscious at Work: Individual and Organizational Stress in the Human Services

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4.25  ·  Rating details ·  28 ratings  ·  1 review
Working in the human services has always been stressful, and the current massive changes in the organization of these services, together with dwindling resources and ever greater demands for cost effectiveness, add to the stresses inherent in the work. Even in the best run and best resourced organizations there are pockets of irrationality where unconscious institutional p ...more
Paperback, 248 pages
Published October 5th 1994 by Routledge (first published August 11th 1994)
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Barbara
Feb 12, 2013 rated it it was amazing
Written in beautifully clear language that is pleasantly free of jargon. Had to read it as part of studies many years ago, but now choose to read it for its rewarding insights into organisational mindsets, and by extension the mindsets of individuals.
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