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Influence, New and Expanded: The Psychology of Persuasion
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The foundational and wildly popular go-to resource for influence and persuasion—a renowned international bestseller, with over 5 million copies sold—now revised adding: new research, new insights, new examples, and online applications.
In the new edition of this highly acclaimed bestseller, Robert Cialdini—New York Times bestselling author of Pre-Suasion and the seminal exp ...more
In the new edition of this highly acclaimed bestseller, Robert Cialdini—New York Times bestselling author of Pre-Suasion and the seminal exp ...more
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Hardcover, 592 pages
Published
May 4th 2021
by Harper Business
(first published 1984)
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Start your review of Influence, New and Expanded: The Psychology of Persuasion
Summary: This book can’t be summarized. It can only be very, very strongly recommended.
Recommended? YES. Buy it now if you haven’t read it.
Table of contents:
1 Weapons of Influence
2 Reciprocation: The Old Give and Take…and Take
3 Commitment and Consistency: Hobgoblins of the Mind
4 Social Proof: Truths Are Us
5 Liking: The Friendly Thief
6 Authority: Directed Deference
7 Scarcity: The Rule of the Few
Notes:
Below are my key takeaways and some interesting points, but I’m telling you. Buy it. Read it. Tru ...more
Recommended? YES. Buy it now if you haven’t read it.
Table of contents:
1 Weapons of Influence
2 Reciprocation: The Old Give and Take…and Take
3 Commitment and Consistency: Hobgoblins of the Mind
4 Social Proof: Truths Are Us
5 Liking: The Friendly Thief
6 Authority: Directed Deference
7 Scarcity: The Rule of the Few
Notes:
Below are my key takeaways and some interesting points, but I’m telling you. Buy it. Read it. Tru ...more
Another one of those business books where it's a good read if you haven't read any others from the same genre but with the same basically formula where they keep repeating information that can be condensed down into a few pages and which every other business book will tell you but of course they'll rephrase it. If you haven't ever thought much about the influence of the way you talk to people and vice versa I'm sure this can be very eye opening. If you're pretty self aware or have contemplated h
...more
I do not read a lot of books about business/non-fiction but I sometimes find some really shinny gems. I had this book for a while but I kept avoiding it, thinking it is another of those badly written self-help books. How wrong I was. Influence is very well documented, thoroughly researched and well organised summary of what are the key factors that influence our decisions. The big five are: Reciprocation, Commitment and Consistency, Social Proof, Liking, Authority, Scarcity. Most of the examples
...more
I don't understand why so many people rated this book so highly.
--It panders to the audience by using overly simple language and repeating the same idea 5 times to make sure that the reader really understood. Example (from memory): "People are heavily influenced by society. Society shapes our choices. Our choices are influenced by the people around us. There are countless examples of one's choices being swayed by his or her peers." Thanks, I got it the first time.
--The first and second "weapons ...more
--It panders to the audience by using overly simple language and repeating the same idea 5 times to make sure that the reader really understood. Example (from memory): "People are heavily influenced by society. Society shapes our choices. Our choices are influenced by the people around us. There are countless examples of one's choices being swayed by his or her peers." Thanks, I got it the first time.
--The first and second "weapons ...more
Six "weapons of influence"
1)Reciprocation - People tend to return a favor. Thus, the pervasiveness of free samples in marketing. In his conferences, he often uses the example of Ethiopia providing thousands of dollars in humanitarian aid to Mexico just after the 1985 earthquake, despite Ethiopia suffering from a crippling famine and civil war at the time. Ethopia had been reciprocating for the diplomatic support Mexico provided when Italy invaded Ethopia in 1937.
2)Commitment and Consistency - I ...more
1)Reciprocation - People tend to return a favor. Thus, the pervasiveness of free samples in marketing. In his conferences, he often uses the example of Ethiopia providing thousands of dollars in humanitarian aid to Mexico just after the 1985 earthquake, despite Ethiopia suffering from a crippling famine and civil war at the time. Ethopia had been reciprocating for the diplomatic support Mexico provided when Italy invaded Ethopia in 1937.
2)Commitment and Consistency - I ...more
I put this book under "dangerous knowledge." Cialdini, still a top consultant in this field, has a tiny disclaimer at the end of the book saying how he's aware that this knowledge could be misused, but doesn't go much further.
I see this stuff abused all the time, to spin democracies to go to war, to sell us products and services we don't really need and much, much more.
I've been wanting to start an ethics institute around this topic. Interested? Write me! ...more
I see this stuff abused all the time, to spin democracies to go to war, to sell us products and services we don't really need and much, much more.
I've been wanting to start an ethics institute around this topic. Interested? Write me! ...more
Required reading for all marketing professionals. The book details the most common approaches to influencing the decisions of others, backed up by the authors time spent infiltrating direct marketing companies and the like. Offers handy hints on how to spot when you're being manipulated and how to handle it.
A very enjoyable read, should leave you much more aware of how you're being played next time you're in the market for a used car. ...more
A very enjoyable read, should leave you much more aware of how you're being played next time you're in the market for a used car. ...more
A couple of months ago, I read somewhere that when it comes to the psychology of persuasion and influence, Cialdini is the “daddy” of this subject. I chuckled and moved on. But then, a few days ago I found myself in a bookstore holding this book and heading to the counter. I came back home, and devoured it chapter by chapter, awestruck and flabbergasted by the sheer brilliance of the psychology of persuasion. Cialdini is no novice, apart from being an academic scholar and researcher who conducte ...more
Not a runaway train of rapturousness like 1776, Moneyball, or Outliers, but like Anna Karenina it seems to encompass all of life and address all of life's important issues.
I would recommend this to anyone, and will definitely listen to it again.
I tired one of his techniques on a colleague I had been chasing for week, and it worked like a charm within an hour, so 1 for 1. ...more
I would recommend this to anyone, and will definitely listen to it again.
I tired one of his techniques on a colleague I had been chasing for week, and it worked like a charm within an hour, so 1 for 1. ...more
Yesterday I had to kill a couple hours, and happened to have this tiny audiobook on my phone. it turned out to be an instructive read.
The author offered six principles of influence, i.e. getting people to comply or say yes: reciprocation, scarcity, authority, consensus, commitment and liking. he identified three agents who apply these principles with various degree of success, a bungler, a smuggler, and a sleuth; this was an alternative approach to give application tips than, say, using to-do an ...more
The author offered six principles of influence, i.e. getting people to comply or say yes: reciprocation, scarcity, authority, consensus, commitment and liking. he identified three agents who apply these principles with various degree of success, a bungler, a smuggler, and a sleuth; this was an alternative approach to give application tips than, say, using to-do an ...more
Psychological studies like a Malcolm Gladwell style. It's taken me a long time to get through it.
Unfortunately a bunch of the topics mentioned I've learned from taking Psychology in University.
It had interesting information but I feel it really drags on each topic.
Clothiers know to sell the most expensive item first because the accessories are cheaper in comparison and they're more likely to buy them as well. Instead of buy cheap, then expensive.
When you ask for a favour don't just say can I pr ...more
Unfortunately a bunch of the topics mentioned I've learned from taking Psychology in University.
It had interesting information but I feel it really drags on each topic.
Clothiers know to sell the most expensive item first because the accessories are cheaper in comparison and they're more likely to buy them as well. Instead of buy cheap, then expensive.
When you ask for a favour don't just say can I pr ...more
It's sometimes insightful but it seems to be written for a "young adult" reader and it seems to pander to the audience. I keep finding myself wishing it were better researched and better reasoned. I guess I shouldn't be surprised that such a popular book is so loaded with conventional wisdom and random assumptions presented as quasi-scientific.
What made me about apoplectic is that his fifth edition continues his inaccurate presentation of the Catherine Genovese myth despite that it has been wid ...more
What made me about apoplectic is that his fifth edition continues his inaccurate presentation of the Catherine Genovese myth despite that it has been wid ...more
Social Proof - People will do things that they see other people are doing. For example, in one experiment, one or more accomplices would look up into the sky; the more accomplices the more likely people would look up into the sky to see what they were seeing. At one point this experiment aborted, as so many people were looking up, that they stopped traffic.
Scarcity - Perceived scarcity will generate demand. For example, saying offers are available for a "limited time only" encourages sales.
Likin ...more
Scarcity - Perceived scarcity will generate demand. For example, saying offers are available for a "limited time only" encourages sales.
Likin ...more
This book was particularly interesting to read immediately after Simon Sinek's 'Start With Why', in which is outlined the difference between tactics of inspirational leadership vs those of manipulative coercion. Many of the strategies outlined in this book are tactics of psychological manipulation and therefore beneficial only for immediate, short term, impulsive human response. This book therefore is NOT one to be read by anyone intending to develop effective, long-term and ethical leadership s
...more
So, I've read a fair amount of the literature about group dynamics and social influence, and taught classes that discussed and used it. So I thought I'd know much of what was in this book already. While I was familiar with some of it, there were a number of tricks I hadn't noticed, and excellent descriptions of the ones I had, complete with explanations. Definitely worth reading!
Influence describes the six categories of techniques that have the potential to influence us without our conscious awa ...more
Influence describes the six categories of techniques that have the potential to influence us without our conscious awa ...more
Feb 04, 2017
Dennis
rated it
really liked it
·
review of another edition
Recommended to Dennis by:
Ein Kollege
Shelves:
psychology
OT: Influence: Science and Practice
(first published in 1984)
This book deals with the techniques used to get people to agree to something, and with the psychological processes behind it. It also shows how to defend against certain communication techniques, or how to use them yourself to achieve the desired outcome in negotiations. But not only in a professional context. The content of this book is useful for all types of situations in which you interact with people, or even just process informati ...more
(first published in 1984)
This book deals with the techniques used to get people to agree to something, and with the psychological processes behind it. It also shows how to defend against certain communication techniques, or how to use them yourself to achieve the desired outcome in negotiations. But not only in a professional context. The content of this book is useful for all types of situations in which you interact with people, or even just process informati ...more
Jul 26, 2010
David Rubenstein
rated it
it was amazing
·
review of another edition
Shelves:
psychology
I read this book a second time--not realizing that I had read it 35 years ago! Again, I can give it a 5-star rating. This is a top-notch book on psychology, and seems quite comprehensive on the subject of how we are persuaded to do things. The book is fascinating and engaging.
Here are a few of the ways we are persuaded:
Reciprocation
Consistency acts as a shield against thought, and can be exploited. The book contains numerous examples of how we strain to stay consistent. Maybe, this is why so man ...more
Here are a few of the ways we are persuaded:
Reciprocation
Consistency acts as a shield against thought, and can be exploited. The book contains numerous examples of how we strain to stay consistent. Maybe, this is why so man ...more
The techniques described in this book are very fundamental to our psychology and the way Cialdini has explained them in a lucid manner is commendable. It requires a deep understanding of the subject to be able to bring such perspicuity to a subject area. In his almost story-like narrative, the author has at times over-communicated or repeatedly emphasized a particular phrase often to benefit of the reader.
As a reader, you may feel that you already know some of these tricks of the trade, but the ...more
As a reader, you may feel that you already know some of these tricks of the trade, but the ...more
I avoided reading this book for a long time because I thought it was a manual for physiological manipulation.
Instead, I find it is an interesting look at the psychology of persuasion. How it works, how it it abused, and how to protect yourself from manipulation.
Instead, I find it is an interesting look at the psychology of persuasion. How it works, how it it abused, and how to protect yourself from manipulation.
'Know Thyself' is not just a catchy cliché, it was for centuries a central spiritual imperative. Reading books like this only remind one of why it is so important. Even with modern psychology the average person understands so very little about themselves, their drives, why they do what they do, why they like what they like, that they are easily manipulated and exploited. You could say that it is even better if the person fallaciously believes they do know themselves and are confident in that und
...more
Feb 20, 2019
Chip Huyen
rated it
liked it
·
review of another edition
Shelves:
30-books-linked-hackernews
There are several good passages but unfortunately, the book didn't persuade me.
...more
This review has been hidden because it contains spoilers. To view it,
click here.
I have read a fair amount of literature about psychology, group dynamics and social influence - mostly from various little articles and blogs in the net, so although I knew many of the topics covered in the book, I am pleasantly surprised that I didn't know most of it. Now I do. This book pretty much covers all the popular studies done on the human psyche and far from being an academic paper, brings the Psychology of Persuasion to the masses in a well articulated, well referenced, book.
I especia ...more
I especia ...more
This book gives good insight to compliance strategies and main reasons we are persuaded - however I was unimpressed by a few of the examples Cialdini used and the main conclusion he made at the end of the book.
Example 1: After claiming to have been a bigger socialite than he really is to impress a young attractive saleswoman, Cialdini became particularly pugnacious about her "strategy of tricking him into exaggerating his habits" where as this was his fault, not the saleswoman's. When she offer ...more
Example 1: After claiming to have been a bigger socialite than he really is to impress a young attractive saleswoman, Cialdini became particularly pugnacious about her "strategy of tricking him into exaggerating his habits" where as this was his fault, not the saleswoman's. When she offer ...more
Life is busy. We cannot fully analyse every decision we need to make. Instead, we rely on mental shortcuts – "if everybody thinks it's good, then it must be good" and "if we like someone/something, it must be good". Those shortcuts are crucial to functioning – there simply isn't time to stop and think deeply about everything. Most of the time they serve us well. But they can also be exploited, and occasionally, they are. This book is about how people use our mental shortcuts to get us to say "YE
...more
Reading this books familiarize with 6 most conventional and practical domains based on which we most of the time comply with a request that in absence of them we might have declined.
All the domains are strongly backed with scientific researches done by scholars along with couple of examples.
This book can be used in both offensive and defensive manner. Namely you can use the contents to gain the compliance of a subject or notice a party trying to do the same with you.
The contents could be util ...more
All the domains are strongly backed with scientific researches done by scholars along with couple of examples.
This book can be used in both offensive and defensive manner. Namely you can use the contents to gain the compliance of a subject or notice a party trying to do the same with you.
The contents could be util ...more
This book again is an evidence of how easily men can manipulate each other, highly recommended for entrepreneurs and influencers.
Author gives details of various techniques which can be used to influence others. It is always difficult to convince another person for an idea or for a sale. This book gives such details. Most of these techniques looks familiar and we might have experienced their power. However the detailed narration, classification and accurate analysis of these techniques makes the book special. Author has given many anecdotes, which makes the book enjoyable. This book is useful for both students of Psycholog
...more
Feb 15, 2015
C
rated it
really liked it
·
review of another edition
Recommended to C by:
Daniel Pink
An intriguing exploration of the psychology of persuasion. Cialdini explains six “weapons of influence,” showing how they’re used, why they work, and how to resist them. There’s plenty of research and anecdotes. The lessons are applied to everyday life, and frequently to marketing and sales.
The main point is that when we focus on a single influencing feature rather than the entire situation, we often respond automatically, leading to a poor decision. Although influencing features can provide sho ...more
The main point is that when we focus on a single influencing feature rather than the entire situation, we often respond automatically, leading to a poor decision. Although influencing features can provide sho ...more
Social psychology is going through a replication crisis right now, but Influence is a reminder of the field's promise and its return on our investment on it.
I prefer reading fiction outside of work, although generally have both fiction and nonfiction going simultaneously. Robert Cialdini's very readable and sensible book satisfied both needs simultaneously.
Cialdini, like many psychologists, argued that humans face many difficult decisions in life. He argues,
I prefer reading fiction outside of work, although generally have both fiction and nonfiction going simultaneously. Robert Cialdini's very readable and sensible book satisfied both needs simultaneously.
Cialdini, like many psychologists, argued that humans face many difficult decisions in life. He argues,
Automatic, stereotyped behavior is pr...more
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Dr. Robert Cialdini has spent his entire career researching the science of influence earning him an international reputation as an expert in the fields of persuasion, compliance, and negotiation.
His books including, Influence: Science & Practice, are the results of years of study into the reasons why people comply with requests in business settings. Worldwide, Influence has sold over 2 million cop ...more
His books including, Influence: Science & Practice, are the results of years of study into the reasons why people comply with requests in business settings. Worldwide, Influence has sold over 2 million cop ...more
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“A well-known principle of human behavior says that when we ask someone to do us a favor we will be more successful if we provide a reason. People simply like to have reasons for what they do.”
—
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“Where all think alike, no one thinks very much. —WALTER LIPPMANN”
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