Mismatch: How Inclusion Shapes Design (Simplicity: Design, Technology, Business, Life)
Sometimes designed objects reject their users: a computer mouse that doesn't work for left-handed people, for example, or a touchscreen payment system that only works for people who read English phrases, have 20/20 vision, and use a credit card. Something as simple as color choices can render a prod ...more
Rustin would also be into this
Steve Jobs would also probably be into this
The author's thesis fits very well with a lot of the ideas I've been coming across regarding the positive role of inclusion in designing technology and policy programs that promote the least-advantaged person in a way that propagates into improvements for the rest of society.
Inclusion has become a borderline buzzword that many companies like to throw around but few know how to actually prioritize. Mismatch attempts to fix that by helping to provide a framework for how to design and build more inclusive experiences. At less than 200 pages, Mismatch is a brisk read and it's not going to cover everything you need to know. It does, however, do a very good job of tearing down the blinders we wear and h...more
Kat Holmes provides a great shift in perspective on inclusive design and how it will benefit everyone in the long run.
I will often write a brief review lauding the merits of a recently finished book, sharing thoughts and observations about its contents. However, in this case, I wanted to take a slightly different approach and write a note directly to you as the author. This 'review' is going to be a distillation of of your efforts have impacted me personally.
I stumbled on your book purely by chance. Lucky for me though that I opted to read it right away. I am currently pursuing some academic work in th ...more
To be honest, I haven't read many design books or articles that really introduced something that changes my mind. Sure, I've read things that added to my knowledge, but Holmes here has flipped what I know and presented it in an articulate way what I thought was incorrect and actionable items to do instead.
A big tldr; currently a lot of people/companies throw around the world inclusion but very few people actually design with inclusion in mind, and for th ...more
I must point out that Chapter 6: There’s No Such Thing as Normal was truly beautiful. I have been struggling since long about the culture in my region where people call others "average" or "not average" in terms of looks or behavior. This language of math to describe people didn't really made sense to me. In this entire book this chapter is most valuable for me.
On the other hand, the book was not as enlightening as I thought it might be. I follow Ms. ...more
Being a UI/UX designer I loved to read and listen to anything that deals with user experience design and its best practices. Kat Holmes has opened my eyes to what we have been doing for a long time in our own design decisions. She has detailed out how we often come into conclusions on design decision leaving a major mismatch behind so that the other group of p ...more
Don’t enter this book thinking it’s about coding accessible websites or meeting WCAG guidelines in a product. It’s so much more than that. Mismatch is an info-rich guide to aligning your priorities and practice to creating better solutions by including more people. Step out of the accessibility-as-a-checklist mind and into a truly inclusive ethos. Great for designers, developers, business people, and really anyone interested in creating a just offe ...more
The author really walks us through how design is responsible for exclusion and creating mismatch situations. At the same time, it reflects on how design can be the solution to this very same problem. An ...more
I wrote a little more -- https://www.pennywiseconsulting.com/2... ...more
It’s short, but covers a lot of material in its pages:
* How inclusion and exclusion work
* Practical ways for improving inclusion (not just “try harder”), and acknowledging that it’s a process, not a single event
* The idea of persona spectra is a particularly interesting one – that a disability might be permanent, temporary, or situational – as a way to frame designs to think more inclusively
I’ll be keeping it and revisiting it again.
Was really helpful in opening my mind, and eyes, to the challenge of inclusion / exclusion. Enjoyed how well it read and all the great quotable lines. Will put this on my must read list for my design students.