Managing Business Process Flows: Principles of Operations Management

by Raví Anupindi, Sunil Chopra, Jan A. Van Mieghem

A structured, data-driven approach to understanding core operations management concepts.

Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of any business process.

The third edition retains the general process view paradigm while providing a sharper, more streamlined presentation of the development of ideas in each chapter–all of which are illustrated with contemporary examples from practice.

Genres: Business

352 pages, Paperback

First published July 1, 1998

Reviews

[Gang Zhou · Rating 3 out of 5]

Not bad for a textbook. Very clearly structured and covered all basics of operation. Benefited a lot from the capacity management and lean operation parts.

One problem I found is the author repeated some points in different parts of the book and that caused distraction and confusion to me.

[Russ]

For a business book about operations, actually quite readable and effective at teaching just those concepts which are essential to know and utilize for elementary problems in resolving operational bottleneck issues.