Frictionless: Closing and Negotiating with Purpose

by Tim Kintz

No matter how you entered the car business, you know the frustrations that come with the job. Customers are savvier than ever, so without knowing how to negotiate and close deals, you'll find yourself selling out of desperation instead of inspiration. You know selling is a zero-sum game—either you sell them or someone else does. You want to improve your selling skills; unfortunately, available training is outdated or irrelevant. You just need someone to show you the proven path to negotiate and close deals more effectively so you can maximize your earning potential.

Industry veteran and top sales trainer Tim Kintz is here to help.

In Frictionless, Tim shares strategies and techniques you can use to create a win-win negotiation, deliver an exceptional experience while holding gross, and set up future deals. By shifting your mindset toward becoming a relational salesperson—rather than a transactional one—you'll go from simply surviving to succeeding in car sales. You'll make more money, enjoy a higher quality of life, have happier customers, and go from having a job to a full-blown career.

Hardcover

Published March 10, 2020

About the author

TIM KINTZ is the president of The Kintz Group, the automotive industry’s premier sales and management training company. Tim started The Kintz Group after re-entering the retail side of the business as a general manager and seeing the need for up-to-date training. A graduate of the NADA Dealer Academy, Tim has worked in just about every position in the dealership and can still be found on the showroom floor working deals alongside salespeople and managers. Tim has delivered hands-on coaching, workshops, and presentations in large cities and rural communities alike. His strategies are relevant and proven to work everywhere cars are sold.