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The Three Laws of Performance: Rewriting the Future of Your Organization and Your Life
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A proven system for rallying all of an organizations' employees around a new vision and ideas for making the vision stick When something at work isn't going smoothly, managers struggle with what part of the problem to tackle first. Do they start with cost reduction? Or should they go for process improvements first? The authors--who have helped hundreds of companies and ind
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Hardcover, 220 pages
Published
February 1st 2009
by Jossey-Bass
(first published 2009)
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Start your review of The Three Laws of Performance: Rewriting the Future of Your Organization and Your Life

Why did your father behave the way he did? Why do your mother or child or your spouse act the way they do? Why does your boss say and do the things the does? Why do you behave and act the way you do, even if you don’t want to act that way? Why do organization and corporation function in the way they do? Psychologist, management experts and philosophers have sought to explain human behaviour in innumerable ways. There are plenty of theories and systems of thought to explain and understand the way
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Jun 11, 2009
Cat
rated it
it was amazing
Recommends it for:
anyone in the corporate world
Recommended to Cat by:
Mandy Campbell-Miller
I learnt in this book how to apply some of the main principles I learnt when doing the Landmark Forum to a business environment even though I am an employee and not the owner.
This book gives good tips on how to deal with relationships inside of a corporate culture without any drama or emotion, how to deal with change and empower your staff to be inspired by, instead of terrified of, transformation in the organisation. A great read for anyone in the working world. ...more
This book gives good tips on how to deal with relationships inside of a corporate culture without any drama or emotion, how to deal with change and empower your staff to be inspired by, instead of terrified of, transformation in the organisation. A great read for anyone in the working world. ...more

One of those difficult-to-rate books. It certainly delivers less than you would expect from the summary, but, unlike many bad books out there, at least it delivers something. The quality of the book is not consistent, as the "something" delivered is all concentrated in the first half, where the core concepts are presented. The second half tried to discuss the application of those concepts, and that's where the book goes downhill. The advice provided sounds like a compilation of a plethora of oth
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This book is all about the most common laws where an organisation’s focus should be at. As the title goes, there are 3 laws explained in depth to rewrite the future of the organisation. 1 - How problems occur and the effective ways to handle them as a team. 2 - Questioning ourselves why such problems occurred and then trying to identify the core to analyse and decide the future course of action 3 - This law is about involving thoughts of several people within the team and communicating with them
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I've read a lot of self-development and leadership books in the last decade, and this is one of the best.
Having said that, I read this book after participating in the Landmark Forum, and I am certain that this book would have been far less impressive, useful, or even comprehensible to me prior to that. Which speaks to the fact that a review says about much about the reviewer as it does about what they are reviewing - a great point to meditate on with respect to this book.
As a set of "interesting ...more
Having said that, I read this book after participating in the Landmark Forum, and I am certain that this book would have been far less impressive, useful, or even comprehensible to me prior to that. Which speaks to the fact that a review says about much about the reviewer as it does about what they are reviewing - a great point to meditate on with respect to this book.
As a set of "interesting ...more

A powerful tool. “The Three Laws of Performance” starts from an enormous obstacle: its concept is counterintuitive for the human mind. But the feeling after crossing its ideas is language can really be the way to transform everything in our lives. The book brings various examples of leadership that faced enormous challenges and not just survived but achieved high results through a new perspective about language. One big plus is that these concepts are completely applicable to our personal lives.
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There are some good concepts in here, but the book wasn't what I expected (it was a little more geared toward large organizations). I'll cherry pick a few things and apply them to personal goals.
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Three Laws of Performance
1. How people performs correlates to how situations occur to them
2. How a situation occurs arises in language
3. Future-based language transforms how situations occur to people
Leadership Corollary
1. Leaders have a say, and give others a say, in how situations occur
2. Leaders master the conversational environment
3. Leaders listen for the future of their organization
Milestones for Road to Mastery
1. Seeing your “Terministic Screen” in Action.
2. Building new Terministic ...more
1. How people performs correlates to how situations occur to them
2. How a situation occurs arises in language
3. Future-based language transforms how situations occur to people
Leadership Corollary
1. Leaders have a say, and give others a say, in how situations occur
2. Leaders master the conversational environment
3. Leaders listen for the future of their organization
Milestones for Road to Mastery
1. Seeing your “Terministic Screen” in Action.
2. Building new Terministic ...more

The content is interesting and instigant — it invites us to reframe the way we think, deal and, most of all, talk about our current and future situations. The Three Laws introduce the concept of how language creates our reality and how we can use it to establish our desired futures.
The book is based on cases when companies and people used the Three Laws, which could be more straight to the point but delivers the message.
The book is based on cases when companies and people used the Three Laws, which could be more straight to the point but delivers the message.

I had high hopes for this book. I approached it with an open mind and a desire to follow its recommendations in all seriousness. Alas, one thing that massively hampered my enjoyment, was that the authors relied heavily on the purportedly successful case study of Lonmin plc. Viewers of the news may have seen coverage of the recent miners' strike in Marikana 2012, a Lonmin mine, where many miners were gunned down and killed over what was ultimately a wage dispute. I felt this exemplar case study -
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I'm giving this book 3 stars ONLY because the first law (and first couple chapters) was its redemption. After that.. The book just flops. There's no science to back any of this up, just overly perfect little example stories, the second two laws I didn't really fully agree with and it just becomes intensely self-helpy. I wanted a book to help me find methods I could use, practically, to preform better (mainly) at work. This didn't do that. So I'd say- read section 1 (I think that's chapters 1-3)
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Self evaluation has its own language. It can be learned & applied.
For Christians, the practical applications can be filtered through everything God has already taught us in His word about living for His glory. For instance, the "rackets," as the author puts it, are lies we tell ourselves to gain some sense of power or control over our circumstances. Even though we know we are supposed to "dwell on the things that are true..." from Philippians 4, if untrue thinking has been habitual, we might no ...more
For Christians, the practical applications can be filtered through everything God has already taught us in His word about living for His glory. For instance, the "rackets," as the author puts it, are lies we tell ourselves to gain some sense of power or control over our circumstances. Even though we know we are supposed to "dwell on the things that are true..." from Philippians 4, if untrue thinking has been habitual, we might no ...more

Zaffron and Logan boil the decades of evolution of Werner Erhadt's initial distinctions into three basic concepts that empower anyone, or any group, to transform their context, and thus their performance. A straightforward read that starts with examples, so you can monkey read, monkey try out the practical application on your own issue.
The circumstances do not determine your experience- you do. Beware if you are not up to taking responsibility for your life. ...more
The circumstances do not determine your experience- you do. Beware if you are not up to taking responsibility for your life. ...more

I'm disappointed by this book because I didn't learn anything truly applicable from it. Certainly, the ideas related to how circumstances occur to people, and how language relates to that, aren't useless... but in this case I think it's just a repackaging of common sense notions of leadership and people-motivation in fancy terminology.
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Definitely going to keep this book close by for future reference.
It was such a great reminder of the Landmark Forum course.
The laws are very easy to understand and so difficult to master. The book is concisely written to make it easy to reference.
I finished it right at New Year's, so it will be a great application towards my new years resolution. ...more
It was such a great reminder of the Landmark Forum course.
The laws are very easy to understand and so difficult to master. The book is concisely written to make it easy to reference.
I finished it right at New Year's, so it will be a great application towards my new years resolution. ...more

One of the best books on organizational transformation
Please read this book word by word, the three laws of performance that the authors share in this book can significantly transform you as a human being and in turn your life and organization. Grab the copy, some interesting wisdom and insights awaits you.
Please read this book word by word, the three laws of performance that the authors share in this book can significantly transform you as a human being and in turn your life and organization. Grab the copy, some interesting wisdom and insights awaits you.

Inspiring stories, for sure, but not all that actionable.
I did the Landmark Forum, Advanced Course, and SELP, and was excited to read a book from the makers of those programs. The book doesn't at all live up to the course's standards. ...more
I did the Landmark Forum, Advanced Course, and SELP, and was excited to read a book from the makers of those programs. The book doesn't at all live up to the course's standards. ...more

This book is all about how communication and how things "occur" to people influence performance and results. I really enjoyed the thoughts on "future thinking" and how that can change the "default future"
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I thought this book was good but not great. I feel I am a little biased given that I have read many books that had a similar message.
The first law of performance:
How people perform correlates to how the situation occurs to them.
Relationships are the key. Leadership is the transfer of belief. You have to involve as many team members as you can and give them a voice (skin in the game) in order for them to have ownership of the project. We live a half changed world where we need to think more of ...more
The first law of performance:
How people perform correlates to how the situation occurs to them.
Relationships are the key. Leadership is the transfer of belief. You have to involve as many team members as you can and give them a voice (skin in the game) in order for them to have ownership of the project. We live a half changed world where we need to think more of ...more

Performance is what we all strive for in every area of our life, whether be it business, relationships, health, entertainment. Werner Erhard is a scientist whose research in the field of ontology provided the basic elements what makes us human beings. Every aspect of our life is governed by the 'being' we are in that situation. When someone says, "are being mean", it is the being that you are at that moment of time, in that situation, to which they are referring to and not you. Because you are n
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I have a love-hate relationship with books like this. They can have good things in them, but then they get caught up in their own narrative and also in trying to pad out the text to make it a book and not a leaflet.
In this case, the padding does give good examples from different angles to help the reader understand the concepts which can be summarized in a paragraph. You can make a case that some of the language used is self-consistent with the methods being described, so it is forgivable if st ...more
In this case, the padding does give good examples from different angles to help the reader understand the concepts which can be summarized in a paragraph. You can make a case that some of the language used is self-consistent with the methods being described, so it is forgivable if st ...more

This was a quick read about how to improve how your performance at work. The authors shared many interesting anecdotes and stories and ways to think about a given situation. These mindsets can help you see things from the perspective of others, your boss, your customers or clients, your vendors, etc. I am striving and trying to learn how to follow Stephen R. Covey's habit of seek first to understand, then to be understood. The three laws of performance are closely related to this Covey habit. I
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Compelling, moving, enrolling, inspiring
This book is awesome for any human being who wants to build a new possible future.
The book is following the mainstream principles of Landmark Forum in which the person transforms his or her life through breakthroughs.
Some remarks may be too conceptual for readers who did not complete the Forum. And definitely they all taste the one essential drop of any-possibility future, desire to learn more.
Last note: Be coach-able while reading the book. Do the assignm ...more
This book is awesome for any human being who wants to build a new possible future.
The book is following the mainstream principles of Landmark Forum in which the person transforms his or her life through breakthroughs.
Some remarks may be too conceptual for readers who did not complete the Forum. And definitely they all taste the one essential drop of any-possibility future, desire to learn more.
Last note: Be coach-able while reading the book. Do the assignm ...more

The books original content could be summarized in a 20 page lecture note. The examples make it a bit more interesting but obviously very selective example were included. I would have liked the book better if it included failure examples and other misunderstood attempts to implement the three laws.
Finally I think a heart of advertisement was in place. Encouraging people to visit the website too often and to create a usually unnecessary community.
If you are a business leader or team leader in some ...more
Finally I think a heart of advertisement was in place. Encouraging people to visit the website too often and to create a usually unnecessary community.
If you are a business leader or team leader in some ...more

This book is my all time favourite leadership book. I first read this book when I was exploring what extraordinary leadership means to me, and I gained quite a lot from reading it. This book looks at leadership in a way that is based on an Ontological approach. The laws are based on observing and understanding situations differently. There were some fantastic examples provided to demonstrate the concepts provided. I really learnt a lot from the approach described in this book. It will be in my l
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The book was recommended by Mr Lượm (Mobile World). The book is not informative but more spiritual, not backed by scientific studies but stories. It's not one to read for understanding but for absorbing. It's probably one that requires multiple reading.
I attended the culture sharing event by Mr Tai and Mr Luom in Mobile World. Mr Tai warned that half of the audience would not be able to get it and he was one among the 50% ten years ago. Admittedly I didn't fully appreciate it. ...more
I attended the culture sharing event by Mr Tai and Mr Luom in Mobile World. Mr Tai warned that half of the audience would not be able to get it and he was one among the 50% ten years ago. Admittedly I didn't fully appreciate it. ...more

A very unique approach to influencing performance. it is based on the concept that performance can be influenced in language (and thinking) of the persons in the organisation. The theory is then further that that leaders get to influence the conversation and therefore impact the expected future and ultimately the current performance. A brilliant concept that, when done in the right way, can be very effective.
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“A leader is most effective when people barely know he exists. When his work is done, his aim fulfilled, his troops will feel they did it themselves.”
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“Leaders constantly generate integrity by fostering conversations that make it alive and important for people. Integrity, as we define it, is not simply keeping one's word—it is honoring one's word. What's the difference? When a person knows he won't be able to keep his word, he honors his word by making that situation known to all the people who will be affected. He deals with the consequences of not keeping his word, cleans up whatever messes have been created, and makes new promises that restore workability to the situation at hand.”
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