This bestselling text provides managers with the knowledge, skills, and competencies necessary to effectively manage healthcare information systems. Key New and revised material Expanded discussion of strategic planning, including the importance of system integration and IM/IT governance Extensive updates to the project management chapter, including information on establishing a centralized IM/IT portfolio management office (PMO) to improve project success rates A new chapter on the government s role in IM/IT, including the impact of HIPAA and other legislation A new chapter that explains how IM/IT investments are evaluated and provides a framework for conducting these analyses Updated information on the electronic health record and other clinical and administrative applications used in healthcare enterprises A comprehensive profile of hospital IM/IT leadership, including the role of the Chief Information Officer (CIO) Each chapter features learning objectives, web resources, and discussion questions Includes a case that illustrates the design of an EMR in a multi-specialty group practice Includes a glossary that clarifies technical terms