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Writing Is Designing: Words and the User Experience

4.69  ·  Rating details ·  13 ratings  ·  4 reviews
Without words, apps would be an unusable jumble of shapes and icons, while voice interfaces and chatbots wouldn’t even exist. Words make software human-centered, and require just as much thought as the branding and code. This book will show you how to give your users clarity, test your words, and collaborate with your team. You’ll see that writing is designing.
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Published January 1st 2020 by Rosenfeld Media
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Amy
Feb 05, 2020 rated it it was amazing
Ironically, while I was reading this book I found myself struggling with my tax software. I needed some quick help and none of the icons or menus produced the needed information. I actually ended up on the phone with the help desk for something that was a minor software issue! Just minutes after hanging up with my new friend in the call center, I read in Writing Is Designing about how critical labels are to successful product design. Yes, indeed.

As someone whose primary design tool is words, I
...more
Andrea Hill
Jan 25, 2020 rated it really liked it
When I first got into designing for the web, I did it all: graphic design, coding, copywriting. Over time I dropped the development and moved more solidly into UX design, but I've always felt insecure about my writing. I recognize the critical nature of it, but worried I 'wasn't the best at it'.

This book, especially the section on voice and tone, helped a lot! The walk-through on how to conduct a voice audit gave me confidence that I could hone UX writing as a skill; now I have a place to
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Lana
Feb 16, 2020 rated it it was amazing
Enjoyed the collaboration chapter the most, particularly this quote, "Writing looks easy to the people who aren't doing it." Would like to read more about collaboration and facilitation techniques next...
Adeline
Jan 23, 2020 rated it it was amazing
Not just for designers, this is applicable to anyone who writes for the public. Personally, as a social media marketer, I found it valuable even though I might not be the typical audience.
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