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Successful Large Account Management: How to Hold on to Your Most Important Customers - And Keep Them Going Strong - In Today's Marketplace

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For the accounts you can't afford to lose: The strategies that will keep your customers coming back

218 pages, Paperback

First published May 1, 1992

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Robert B. Miller

48 books7 followers

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125 reviews6 followers
August 19, 2015
Good reminder of solid business practices. Loved the Level 1--5 approach. That analogy made the book worth it
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