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Managing Intercultural Conflict Effectively (Communicating Effectively in Multicultural Contexts)
In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a do ...more
Hardcover, 248 pages
Published August 2nd 2001 by Sage Publications, Inc
(first published July 1st 2001)
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