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Leadership in the Age of Personalization: Why Standardization Fails in the Age of Me
Society is more diverse than ever. People are more informed than ever. Employees and consumers are prouder of their individuality and seek influence, a sense of contribution, and purpose like never before. Welcome to the age of personalization. Glenn Llopis has been in this trap and he knows the way out. In Leadership in the Age of Personalization, he shows leaders and organizations how to break free from entrenched habits, escape the trap, and: This is easier said than done. Because personalization spooks standardization and, when threatened, standardization fights back, hard. It s time to free ourselves from the standardization traps of the past. And it all starts with two words: let go.
200 pages, Hardcover
Published August 27, 2019
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October 20, 2019
My old friend Glenn Llopis argues for diversity and inclusion in a sophisticated and unique way I haven't seen anyone else take on. Glenn argues that we're in the Age of Personalization, thanks to a number of social changes, and the rise of the millennials, but that everyone needs to pay heed to the new ways of working, relating, and connecting that are resulting. This is important and timely thinking at the highest level.
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