The Five Star Church: Helping Your Church Provide the Highest Level of Service to God and His People

by Stan Toler, Alan Nelson

How does a restaurant or hotel earn a five-star rating? Is it the people? The location? The service? The amenities? In most cases, it is all of this and an overall sense that the customer is to be valued, honored and treated well. Jesus' life was like a sacrificial offering of love for those He loved and cared about. In "The Five-Star Church", pastor/ how to transform your church based on Jesus' model of servant hood. With humor and fresh insight, they provide tangible steps on how to build a church whose number one goal is to serve God and others-the mark of a five-star church.

Genres: Church, Leadership, Christianity

240 pages, Hardcover

First published April 22, 1999

About the author

Stan Toler is senior pastor of Trinity Church of the Nazarene in Oklahoma City, Oklahoma, and hosts the television program, "Leadership Today." He conducts seminars throughout the U.S. as the Model Church Instructor for INJOY Ministries, a leadership development institute for pastors. He has written over 30 books and is co-author of The Year Round Church Event Book.

Reviews

[Lynda]

I was assigned this book as a part of a church class. Good information and great sample documents shared that can be passed along to leadership.

[Derek Dix]

A great book on organizational structure and development.

[Victor Omale]

Very strategic book for church growth and organizational excellence. Proven principles for excellence in the 21st century church.

[Randy Elster]

This book is for church leaders and focuses on the importance of continual quality improvement in the church in order to reach more people with the gospel. It uses the analogy of a five-star hotel and how they focus on customer satisfaction. The first part of each chapter reads as a modern fable in the style of many business books today. I found those parts pretty corny and awkwardly written at times, but the content overall in the book is important. Bonuses can be found in the appendices with church secret shopper forms and other examples to start from to make your own forms.

[Debbie]

We are using this book in our bible study

[Michelle Moore]

As someone in leadership with my church, I found the book to be very informative. I really enjoyed reading the book and have recommended the book to a number of friends.

[Godwin]

THIS WILL MAKE YOU THINK OUTSIDE THE BOX.
ITS A MUST READ IF YOU HAVE SERIOUS DESTINY AHEAD
OF YOU.

[Michelle]

The concepts are there but there are much better books on leadership, quality, and visioning