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从“为什么”开始

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Yes, you do have to be liked by everyone! Real friends communicate with honesty, listen closely, and aren't afraid to admit when they're wrong. If you want to succeed in social media, you have to behave the same way. Likeable Social Media provides 18 strategies for creating an authentic "brand personality" through Facebook and other social media platform. Social-media marketing...

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影响人类的行为:要么靠操纵,要么靠感召。

操纵带来的是交易,是短期效益;

感召带来的是信任,是永续经营!

盖茨走后,微软面临怎样的挑战?后盖茨时代,微软为何从一个希望改变世界的公司沦落为一个做软件的公司?

沃尔玛的灵魂人物过世后,一度被人们热爱的公司,遭到的竟然多是顾客、员工的反感?沃尔玛要怎样做才能重放昔日光彩?

星巴克吸引人们购买的不是咖啡,而是理念?为什么说霍华德•舒尔茨的便笺纸挽救了一度陷入危机的星巴克?

有的人、有的企业,更有创新精神,更具影响力,更有盈利能力。拥有更高的客户忠诚度和员工凝聚力。通过研究对世界产生最重大影响的各领域领军人物,西蒙•斯涅克发现,他们的思想、行为和沟通方式都异常一致——而且这种方式是与其他人截然相反的。斯涅克称这一具有影响力的观点为“黄金圈”,它提供了一个框架,可以据此建立企业、领导活动、激励他人。而这一切都起源...

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216 pages, Paperback

Published July 1, 2011

3 people want to read

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