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Friction: The Untapped Force That Can Be Your Most Powerful Advantage

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4.35  ·  Rating details ·  17 ratings  ·  3 reviews
NAMED A "BEST BUSINESS BOOK OF 2019" by strategy+business

Annually, $4.6 trillion of merchandise is left in abandoned e-commerce shopping carts.


Every year, the U.S. economy loses $3 trillion dollars in productivity due to excess bureaucracy.


Red tape and over-complicated licenses have contributed to China's GDP exceeding India's by $82 trillion over the span of just
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Hardcover, 320 pages
Published May 9th 2019 by McGraw-Hill Education
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Roger Dooley Sorry for the disappointment, Jessica, and I'm glad you like my work. What "giveaway" copy are you referring to? I'm not aware of a giveaway program,…moreSorry for the disappointment, Jessica, and I'm glad you like my work. What "giveaway" copy are you referring to? I'm not aware of a giveaway program, but I'll try to help. Cheers! (less)
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Theodore Kinni
Aug 18, 2019 rated it it was amazing
Roger Dooley makes a strong case that you could have a very successful business career just by focusing your attention on reducing friction for your employer and its customers and employees. A terrific, story-driven read, albeit a bit light on the how-to.
Csimplot Simplot
Jul 24, 2019 rated it it was amazing
Excellent book!
Jessica Llull (PGP PRESS)
I never received it in the post...so I can’t review it. I’ve been waiting for a few months and now I’m not sure I’ll ever get it. :/
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