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Feedback (and Other Dirty Words): Why We Fear It, How to Fix It

3.79  ·  Rating details ·  77 ratings  ·  12 reviews
A practical and irreverent guide to taking the sting out of feedback and reclaiming it as a motivating, empowering experience for everyone involved.

Feedback: the mere mention of the word can make our blood pressure rise and our defenses go up. For many of us, it's a dirty word that we associate with bias, politics, resentment, and self-doubt. However, if we take a step bac
Paperback, 208 pages
Published June 18th 2019 by Berrett-Koehler Publishers
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Average rating 3.79  · 
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 ·  77 ratings  ·  12 reviews

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Vanessa Princessa
I read this thanks to Blinkist.


It’s funny though - after a book about feedback I get asked about feedback from Blinkist. Perfect timing 😉😉

The key message in these blinks:

For too many of us, feedback is a dirty word. When we think of feedback, we think of something gruesome. But it doesn’t have to be. When it’s done right, feedback can be the best driver of personal and business growth. By learning to make feedback frequent, fair and focused, we can minimize the fear and anxiety we feel abo
Jun 17, 2019 rated it really liked it
I’ll start by saying Chandler does a good job showing how we tend to bungle feedback – both when giving and when receiving it. She’s definitely researched the topic and offers good examples to back up her points. Anyone reading this should have a better understanding about why feedback is important and why we should strive to be more proactive in ensuring we use it and receive it wisely. My only beef with the book is a statement she makes about ditching various tools we use to create feedback op ...more
Thomas Brooks
Apr 04, 2020 rated it really liked it
This is a great book. I tabbed a ton of points in this read and intend to use it in both my personal and professional life. We make a ton of assumptions and use these assumptions to drive both our actions and interactions with others. This is due to the mental stigmas we gain throughout life experiences. I love the way this author tied difficult topics such as neuroplasticity or ones ability to shape and change the human brain through experiences with the simple concept of chasing a growth minds ...more
Felipe CZ
Aug 23, 2019 rated it really liked it
A guide to giving and receiving feedback.If you get vague statements, it is better to ask "could you share an example of when you noticed this?" or maybe "could you explain the impact this had?" or "what is the thing I should be doing more of?". So by seeking and making feedback frequent, and focused, we can turn it into a positive force for growth. ...more
Aug 25, 2019 rated it really liked it
Shelves: 2019
This book is an honest and clear view of feedback, why we fear it and how we can change this fear into useful information. A light, easy read with a poignant message for leaders and followers alike regardless of organization or position. It is the start of a movement to lessen our fear of feedback.
Rebecca Elizondo
Jul 14, 2019 rated it it was amazing
Shelves: good-info
This is an excellent book to read if you are interested in growing either your team or yourself. I can genuinely say that it helped me with my view on feedback and gave me a lot of great tips I can use with the team.
Feb 04, 2020 rated it really liked it
I saw the author give a talk about the subject and liked it enough to buy the book.
I thought the ideas are great and expressed well. I recognized some of my own behaviors when she was talking about the current landscape of feedback and I'm excited to try some of the ideas out.
Jul 07, 2020 rated it it was amazing
A book that's not only about feedback but communication in general and the importance of it in everyday life. Magnificent read!!! ...more
Dan Mingo
Jul 23, 2019 rated it really liked it
This a great read on how most people view feedback. Good illustrations lined out with various scenarios. Good read overall.
Ekaterina Dolgova
Apr 10, 2021 rated it really liked it
Shelves: work
Very practical
Dec 13, 2020 rated it really liked it
Shelves: currently-own, career
Short but useful for anyone wanting to embrace feedback as a tool to become a better leader, coworker, and employee.
Jakub Kaczmarek
Dec 23, 2020 rated it really liked it
Great read for feedback beginners. Quite boring beginning but then just the juicy recipies and hints on how to share and receive feedback. I highly recommend
Agnieszka Kizner
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Feb 08, 2021
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