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User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play

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3.78  ·  Rating details ·  27 ratings  ·  3 reviews
In User Friendly, Cliff Kuang and Robert Fabricant reveal the untold story of a paradigm that quietly rules our modern lives: the assumption that machines should anticipate what we need. Spanning over a century of sweeping changes, from women's rights to the Great Depression to World War II to the rise of the digital era, this book unpacks the ways in which the world has ...more
Hardcover, 416 pages
Published November 19th 2019 by MCD
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Andrey Goder
Nov 25, 2019 rated it liked it
This book covers several disparate topics, which unfortunately were not combined in the most cohesive way. Part of it is a history of UX/design, which is interesting, but is not presented linearly which can make it hard to follow. My favorite part was the discussion of the development of industrial design of physical objects and how it significantly influenced digital design. Additionally it includes a description of more recent ideas in design, such as improvements in driver-assist technology ...more
Joe Brown
Dec 04, 2019 rated it it was amazing
Fascinating book, very well written. The author does an excellent job of elucidating how design is so much more than aesthetics—it’s a sub-language, a user-guide built into everything we interact with. We rarely know to look at it, but our minds see it. A book rarely changes the way you see the world, but if you let it, this one can.
Ang
Nov 26, 2019 rated it liked it
I think this is a case of expectations not matching reality. I didn't realize that this was a HISTORY of UX. And I didn't really want to be reading a history of UX. I wanted something more....useful to me in terms of my own UX work at my library. And I didn't really get that.

That said, if you're looking to read a fairly non-academic history of UX, this is your go-to!
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