Kaoru Ishikawa, impulsador del proceso permanente de mejoramiento, nos presenta en este libro la filosofía y las experiencias japonesas en este campo y su posible adaptación en otros países. El autor explica cómo el control total de calidad solo es posible cuando la gerencia se compromete en el proceso y todo el personal se responsabiliza del autocontrol, eliminando así prácticamente la inspección. Los beneficios que trae la adaptación de este concepto, se reflejan en un mejoramiento del ambiente de trabajo, disminución de costos y una mejor posición competitiva.
The book reflects the period some 30 and more years ago. It reminds me a movie The Irishman. Very good critiques, high rating.. but I just wondered why does it exist? What was the point? I don't feel the nostalgia.. Someone might enjoy this book, and I am happy to donate it.
"a prescription for high quality, prepared by the individual who for decades has been recognized as perhaps japan's foremost quality guru; describes both concepts and specific methods for achieving high quality."
I really liked it and recommend it to everyone at all levels. Prior to reading many books and due to my many other personal responsibilities, I couldn't get enough time to really write a personalized review, but this is really a good book you have to read.
Excellent book on how to build quality circles at every level of a manufacturing organization. If you have ever thought deeply of how to Scale Agile, this is an excellent book to red.