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Can You Hear Me?: How to Connect with People in a Virtual World
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Can You Hear Me?: How to Connect with People in a Virtual World

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3.59  ·  Rating details ·  56 ratings  ·  19 reviews

A Washington Post Bestseller

Hello? Are you there? Can you hear me?

Communicating virtually is cool, useful, and ubiquitous. But whenever there's a glitch with the technology or a message is unclear, we're reminded that the quality of human connection we experience in many forms of virtual communication is awful. We've all felt disconnected and bored in a video confe

...more
Kindle Edition, 288 pages
Published October 9th 2018 by Harvard Business Review Press
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Average rating 3.59  · 
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Clare O'Beara
Dec 04, 2018 rated it liked it
The author looks at new media affecting our lives. He wildly overgeneralises, assuming everyone has a life identical to his. "We've all been bored in a video conference" when I have never been in a video conference. "We all follow so many social media and getting a like just makes us want to get more likes," no again. This total lack of connection with a reader who has been using e-mail since 1996 is shortsighted. People each use tech in their own way and most of us use only that which we need t ...more
Pavel Annenkov
Apr 06, 2020 rated it really liked it
О ЧЕМ КНИГА:
- Очень своевременная книга, которую я прочитал по рекомендации журнала Harvard Business Review. Ник Морган - специалист по коммуникациям, который решил помочь нам улучшить качество онлайн общения.

- Автор сначала разбирает 5 основных препятствий, которые нам мешают общаться онлайн на том же уровне, что и в оффлайне. Во второй части книги мы получаем основные инструменты для управления коммуникациями в онлайн формате. Очень ценно, что для каждого типа общения(конференции, совещания,
...more
Literary Redhead
This Harvard Review Business Press release offers helpful strategies to boost the clarity and impact of communication across an array of virtual formats. 4 of 5 Stars.

Thanks to the author, publisher and NetGalley for the ARC. Opinions are mine. Pub Date 30 Oct 2018. #CanYouHearMe #NetGalley
Laurie Ruettimann
Nov 07, 2018 rated it it was amazing
We don’t fight like we used to.

Have you ever been in an email war? A text fight? Has someone ever been a jerk to you on a conference call? Unlike old-school rap battles, your online disputes with colleagues never end in sick beats and mad rhymes; they only end in heartburn and passive aggressive text messages.

That’s why I’m recommending “Can You Hear Me? How to Connect with People in a Virtual World” by Nick Morgan.

The modern world forces us to be online. Whether we work remotely or not, technol
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Karren Hodgkins
Nov 25, 2018 rated it liked it
The author sees the need to add the emotional subtext back into virtual communications to avoid the personal and financial cost he believes is associated with miscommunication. I don’t have any problem with the premise that face-to-face communications are the most effective, that we are designed to connect to one another, that connection leads to increased engagement, that we have five senses and making use of all of them improves communication.

The book is broken down into sections, eg: the fiv
...more
Greg
Sep 29, 2018 rated it it was amazing  ·  review of another edition
If you want to foster better understanding with another person, it is better to do it face to face rather than through virtual means like text, email, chats, or videoconferencing. The thing about communication is that not only we share ideas cognitively. As humans it is far more important for us to communicate emotionally; to share our emotions with our fellow human beings in a way that our present online tools have yet to do better.

This book presents compelling reasons as to why face to face co
...more
Melissa
Sep 09, 2018 rated it it was amazing  ·  review of another edition
I enjoyed this book. I found several helpful strategies to work with others. I plan on purchasing this and adding it to my professional bookshelf to share with others. Thank you for the opportunity to be an advance reader for this book.
Annarella
Oct 24, 2018 rated it it was amazing  ·  review of another edition
A very good: well written, clear and helpful.
This book is a must read as everybody is involved in the digital world and everybody should know how to cope and what strategy use.
Highly recommended!
Many thanks to Harvard Business Review and Netgalley for this ARC
Andrea
More reviews and book-ish content @ Club Book Mobile

Can You Hear Me? How to Connect with People in a Virtual World by Nick Morgan is an upcoming release from the Harvard Business Review (Thanks for the sneak peek NetGalley!) This was a dissection of different types of technology. First, there was an exploration of the potential hazards and issues of each type. Then, there were suggestions of what could be done to make each of these more engaging and more like a "real life" meeting. As someone wh
...more
Kate Davis
I was looking forward to reading this book to get tips on improving the increasing quantity of digital communications, but it didn't meet my expectations. I felt it focussed too much on digital communication being harder and less effective than in person communication. I already knew that which is why I wanted to read the book, and instead of feeling encouraged I felt increasingly defeated about the opportunities for improvements.

I was tempted to give the book two stars as I did not find it an
...more
Doris Maklewska
Lots of fluff! Sure there are some useful big ideas but described in an annoyingly repetitive way. This book could have 1/3 pages of what is it today. I skipped last pages assuming those will be the waste of my time. What I’m going to do is to study most of the quoted / mentioned sources.
What was extremely alarming for me: there was a note in a book on an experiment measuring the effectiveness of requests made face to face or by an email - the conclusion were quite clearly stated BUT then I’ve c
...more
Valeria
Nov 08, 2018 rated it really liked it
Very interesting for the business world, very much business-focused with a lot of practical advises on how to make your virtual meetings/emails/Skype/webinars more effective and more empathetic. I wish it would talk more about virtual relationships outside the workplace and how we relate to friends and family more and more through social media, and how it impacts such relationships.
Suzanne
Oct 18, 2019 rated it it was amazing
Great ideas for working with remote employees as well as employees IRL. In particular, love the idea of taking a temperature of how people are feeling at the beginning of a meeting (green-- good, ready to go; yellow--"I'm having a crappy day & need to be cut a little slack"; and red-- "I'm close to a meltdown and should be approached w/ extreme care"). ...more
Mark Jewell
Jan 14, 2021 rated it really liked it  ·  review of another edition
It's a treatise on how to make online interactions count without getting lost in the muddle. What’s more, it will help you form healthier habits and better tackle specific forms of communication: chats, text, email, conference calls and more. ...more
Teresa
Feb 17, 2019 rated it really liked it
I found the negative tone of the book a bit off-putting, but it is full of good, practical advice and ideas for navigating life in a virtual office and a virtual world.
Morton Public Library
Great advice for anyone trying to connect in a world that is changing rapidly to a virtual one. A must for today's working world. Nancy ...more
Oxana Gutu
Jul 19, 2020 rated it it was amazing
This is one of the books I find to be appealing to different audiences in the same clear and friendly language. If you are looking for advice on your online and social media presence, this is the book. Equally, if you work in a more and more virtual working environment, this is the book. https://lovevonbeautyvonlove.com/2020... ...more
Davide
Oct 11, 2018 rated it it was amazing  ·  review of another edition
Virtual communication is now routine for everybody: telephone, email, teleconference, chat,... But (at least partially) the non verbal message is missing and misunderstanding happens very frequently.

The author describes the five basic problems (the lack of feedback, empathy, control, emotion, connection and commitment) and then provides specific and very helpful techniques and pratical fixes for each digital channel.

For example your can
- signal excitement (and stress) by speaking faster and ra
...more
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Dr. Nick Morgan is one of America’s top communication speakers, theorists and coaches. A passionate teacher, he is committed to helping people find clarity in their thinking and ideas – and then delivering them with panache. He has been commissioned by Fortune 50 companies to write for many CEOs and presidents. He has coached people to give Congressional testimony, to appear in the media, and to d ...more

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“That’s what happens in the virtual world. There is an emotional void, which is precisely the problem. The virtual world is inherently uninteresting because it takes survival out of the equation. It takes human interest out of the equation. And it takes emotion—the basis of pattern recognition—out of the equation. What’s left no longer engages our deep connections with other people. A virtual conversation is not important to our unconscious minds (survival), it’s not engaging (human interest), and it’s not moving (emotion).” 0 likes
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