Satisfaction Guaranteed: 236 Ideas to Make Your Customers Feel Like a Million Dollars

by Byrd Baggett

"Excellence in customer service results in long-term success," says Byrd Baggett. That's the reason everyone in business should focus on pleasing customers. Baggett reminds the reader of the habits that almost always result in happy, satisfied customers.

240 pages, Hardcover

First published January 1, 1994

Reviews

[Alex Strohschein]

A quick read composed of Byrd Baggett's accumulated business aphorisms.