Mismatch: How Inclusion Shapes Design
Inclusion has become a borderline buzzword that many companies like to throw around but few know how to actually prioritize. Mismatch attempts to fix that by helping to provide a framework for how to design and build more inclusive experiences. At less than 200 pages, Mismatch is a brisk read and it's not going to cover everything you need to know. It does, however, do a very good job of tearing down the blinders we wear and h...more
To be honest, I haven't read many design books or articles that really introduced something that changes my mind. Sure, I've read things that added to my knowledge, but Holmes here has flipped what I know and presented it in an articulate way what I thought was incorrect and actionable items to do instead.
A big tldr; currently a lot of people/companies throw around the world inclusion but very few people actually design with inclusion in mind, and for th ...more
I must point out that Chapter 6: There’s No Such Thing as Normal was truly beautiful. I have been struggling since long about the culture in my region where people call others "average" or "not average" in terms of looks or behavior. This language of math to describe people didn't really made sense to me. In this entire book this chapter is most valuable for me.
On the other hand, the book was not as enlightening as I thought it might be. I follow Ms. ...more
Don’t enter this book thinking it’s about coding accessible websites or meeting WCAG guidelines in a product. It’s so much more than that. Mismatch is an info-rich guide to aligning your priorities and practice to creating better solutions by including more people. Step out of the accessibility-as-a-checklist mind and into a truly inclusive ethos. Great for designers, developers, business people, and really anyone interested in creating a just offe ...more
It’s short, but covers a lot of material in its pages:
* How inclusion and exclusion work
* Practical ways for improving inclusion (not just “try harder”), and acknowledging that it’s a process, not a single event
* The idea of persona spectra is a particularly interesting one – that a disability might be permanent, temporary, or situational – as a way to frame designs to think more inclusively
I’ll be keeping it and revisiting it again.