Encouraging the Heart: A Leader's Guide to Rewarding and Recognizing Others
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Menschen werden in ihrer Leistungsbereitschaft angespornt, wenn man ihnen f�r ihr Engagement dankt und ihre Erfolge �ffen ...more
So it is with a combination of skepticism and belief that I read this book. I've seen some of these principles put ...more
According to Kouzes & Posner in “Encouraging the Heart,” when leaders do their best in encouraging the heart they practice the following:
1. Set clear standards
2. Expect the best
3. Pay attention
4. Personalize recognition
5. Tell the story
6. Celebrate together
7. Set the example
This makes perfect sense to me in light of both life and leadership experiences; it is simply the right thing to do. My favorite of the practices is "personalizing recognition" ...more
The subject of the book is about not being a boss, but rather a leader. It highlights the importance of having positive and healthy relationships in order to make the working environment more productive and more energised by leading through example, recognising a job well done and re ...more
Unfortunately, it tends to focus on recognition examples of people that want to be recognized publicly. Would benefit from including examples of how introverts or silent doers can best be encouraged.
To answer other reviewers that there is a lot more to leadership than what is presented here, that is obviously true. We need to remember that this is a single volume based on one of five requirements for successful leadership that is presented in a separate volume called "The Leadership Challenge." This book contains the fifth and arguably the least understood c ...more
I don't ask much of books on leadership. I read through one occasionally just to keep my mind focused on what I'm supposed to be as a leader. It had been a while since I'd read one, and after a very stressful March and an unfocused April, I decided I needed to refresh myself and get back into the game. Kouzes and Posner's book was a good choice. Like most leadership books, this one is full of stories, with questions for reflection at the end of each chapter and some practical ideas and tips at t...more