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At Your Service: 5-Star Customer Care for a Successful Dental Practice
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At Your Service: 5-Star Customer Care for a Successful Dental Practice

3.83  ·  Rating details ·  6 ratings  ·  1 review

CULTURE

Customers will never love your dental practice until your team members love it first. A winning culture starts with leadership and is expressed through vision, mission, actions, expression of core values, and teamwork. Through positive communication, create and preserve a unique culture focused on the customer. Differentiate your office from other dental practices

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Kindle Edition, 262 pages
Published November 28th 2017 by Authority Publishing
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Ken
I truly enjoyed this book and give it three stars compared to other motivational/management books that I have read. If you read it by itself without comparing to other books it deserves 5! Our practice has read through 'How to Win Friends and Influence People', 'Be our Guest,' and several other books. Dr. Gorczyca has combined these books into a dental focused customer service book. I would highly recommend it for practice management!
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