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The No Complaining Rule: Positive Ways to Deal with Negativity at Work

3.95  ·  Rating details ·  2,862 ratings  ·  273 reviews
Negativity in the workplace costs businesses billions of dollars and impacts the morale, productivity and health of individuals and teams. "In The No Complaining Rule: Positive Ways to Deal with Negativity at Work, Jon Gordon, a bestselling author, consultant and speaker, shares an enlightening story that demonstrates how you can conquer negativity and inspire others to ...more
Hardcover, 155 pages
Published June 1st 2008 by Wiley (first published January 1st 2008)
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Average rating 3.95  · 
Rating details
 ·  2,862 ratings  ·  273 reviews


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Elizabeth
Aug 31, 2012 rated it did not like it
The No Complaining Rule Positive Ways to Deal with Negativity at Work by Jon Gordon

My book club selected this book after a manager at our company recommended it. To be clear, we picked it as a joke. I went in thinking I'd give it a good skim and a chuckle. I was wrong. This book sucked me in immediately because of HOW COMPLETELY TERRIBLE IT IS. I had to continue reading for entertainment. Allow me to share with you some of my favorite worst passages in this atrocious excuse for a book.

Exhibit A: Some fantastically awful character descriptions:
"He was a fast-talking
...more
Ashley
Jun 19, 2012 rated it did not like it
This is a light and insubstantial little book that tells us what we all probably already know: positivity breeds a better work environment. The book presents a quick action plan to weed out negativity in the work place. I'll save you the cheesy (and at times really sexist) novella: 1: understand the cost of negativity, 2: understand the no complaining rule, 3: define justified complaining vs mindless, 4: identify your complaint/solution process, 5: act on that process, 6: celebrate successes, 7: ...more
pri
Apr 05, 2009 rated it liked it
Shelves: 2009
It definitely did read a bit like an after school special - I could even imagine the accompanying music. And towards the end I did feel very 'blah blah syrup syrup' THE END. BUT - the principle is marvelous. That workplaces lose efficiency due to mindless complaining and that being able to foster and grow a more positive environment was crucial to success. Love the idea, which can be summed up in the quote below, but didn't like the fable way it was shared.

quote:
Employees are not allowed to
...more
Lindsay Nixon
Jul 20, 2017 rated it really liked it
4.25 stars // this book came at just the right time for me. It's not a new idea, "turn a complaint into a solution" but it was well explained against the backdrop of a personal story that is compelling and relatable. It's a slim book (2 hours at most). For anyone that's in a crisis or having a hard time, reading this book will bring a sliver of light back into a dark time and help change your circumstances immediately. It's definitely got some cheesemo going on, but the cheesy quirkiness is part ...more
Amanda
Aug 14, 2013 rated it it was ok
I feel like this author did some meaningful research, came up with useful strategies, and then realized that books are supposed to be more than three pages. Seriously, this is a very simple suggestion to live life more positively buried in an absurdly cheesy story.
Amanda
Mar 25, 2017 rated it liked it
Kind of cheesy story, but a really good idea. Now to implement this at work and in life...
Jessica
Dec 11, 2019 rated it really liked it
Wow. This was a great parable-like book with practical tools and steps to the importance of not complaining. And I love that it doesn’t just say no complaining, because that in and of itself is not realistic or practical. But there are tips as to what to do when you do catch yourself complaining, as well as how to differentiate between critical/mindless complaining and useful complaining.
I really enjoyed this and am planning to go back through it with a notebook and start implementing these in
...more
Edival Santos
Sep 10, 2019 rated it really liked it
This review has been hidden because it contains spoilers. To view it, click here.
Drew
Oct 27, 2019 rated it it was amazing
Short, easy read, but I loved the concept of this book. I especially loved how it put the concept into a story, as this made it easier to visualize what this concept would look like in action.
André Gomes
Aug 07, 2012 rated it liked it
Shelves: audible
Complaining serves little purpose, hurts and kills productivity and moral.

One negative person can create a miserable environment for everyone else.

Complaining and negative emotions are associated with decreased life span, fewer friends, increased risk of heart attack, more stress and no success.

Do not complain to anyone other then your supervisor/management and be prepared to give a solution to that which you complain about! It's not that you should ignore things that are wrong or not working,
...more
Scott Paulson
Feb 08, 2019 rated it it was amazing
I was astonished at the reviews that complained about the book in so many ways. I would suggest that they read it again and implement the rules that this book suggests. Thank goodness I do not have to work with such negative people. The book is a quick and easy read. I try to take something positive away from every book that I read. There are a number of real life scenarios in this book. Are you going to sit on the sidelines and let negative complainers dictate how you think and feel or are you ...more
Peyton
Oct 10, 2012 rated it it was ok
Shelves: 2-stars
I like the concepts, but they get bogged down by the goofy "story" that frames them. The next time I think a professional book needs to be more narrative and less didactic, I'll remember this one and count my blessings.
Elham Kohestani
Jan 13, 2017 rated it liked it
A good book to read in case you are surrounded by negative thoughts or if you are continually wasting your time on complaining about the situation you are, the problems you are facing with etc. The good point about the book is that it can be applied both in working life and personal life.
Brenda Charneski
Mar 28, 2010 rated it liked it
It's possible to turn negative behavior in to postive actions, but it needs to happen from the top down.
Pirate Penny
Dec 26, 2019 rated it it was ok
As an eternal complainer about everything from work to life in general when I stumbled upon the title of this book it sounded as it was tailored to my needs. Glancing at the number of pages I was surprised at its relative shortness but at the same time I was happy because it meant I would get to read through it, and hopefully start implementing all the useful things I would learn from it, that much faster.

The storytelling style chosen to deliver the book's message sadly was not the one that I
...more
Carol Bakker
Jun 21, 2019 rated it it was ok
Shelves: business, 2019, didactic
Business Motivation is not a genre I typically read. Yet, The No Complaining Rule contained plenty of good reminders. My favorite was: complaining is an adult form of crying. But the writing was bottom shelf and the whole thing had a didactic tinge that I've been allergic to since I was a young reader.

Biblical parables often make one ponder and work to tease out a meaning. The moral of this parable was, in a sense, underlined, emboldened, and repeated in case you missed it.
Kathy
Aug 24, 2018 rated it it was amazing  ·  review of another edition
This didn’t have the wow impact that The Energy Bus did but I was in a different frame of mind when listening to The Energy Bus. However, The No Complaining Rule has more subtle actions for less extreme negativity. I think the actions in The No Complaining Rule will be easier to implement. I will start at home and hopefully be able to take it to my staff at work.
Nicole Cushing
Feb 11, 2018 rated it really liked it
Similar to the energy bus...I good little parable for how to make life more enjoyable. Wish more would embrace the philosophy.
Scott Steib
Mar 14, 2018 rated it really liked it
Full of good ideas. Somewhat predictable, but an overall good message AND there are some practical applications as well.
Andy Campbell
Feb 28, 2019 rated it it was ok
Cheesy, should only be half as long, but decent message
GoldenjoyBazyll
Hi Guys!

One of you…. You know who you are…. Shared a VERY inspirational book with me today that I was compelled to share with all of you. It is called The No Complaining Rule by Jon Gordon. It is a story about a woman who has lots of things going amiss in her life- we all have that number right! ;) Anyhow…. At work things heat up and simultaneously she finds out that she needs to go to the hospital for some important tests because she might have breast cancer. What could be worse???? She is
...more
Greg Reimer
Sep 13, 2019 rated it it was ok
Had some thoughtful points, but the story/self-help-book hybrid made it fall flat for me on both counts. I can assume this was done to try to show how the principles behind the No Complaining Rule could be applied in real life. It made it about half-way, but the stilted and preachy dialogue made this backfire. The response of characters within the story was not authentic and was over-the-top, which didn't make me feel confident that the material presented within the book could transmit into ...more
Holly
Feb 27, 2017 rated it it was amazing
We all complain! Every one of us is guilty of this habit, but why? Why is it so easy to complain and focus on the negative instead of the positive? Why can't we offer solutions to problems instead of complaining about them? This book offers great insight into complaining, and what can be done to end this frustrating habit!
Loy Machedo
Dec 05, 2011 rated it really liked it

Of all the years, first as an employee and then as a professional trainer and speaker, I have never come across any company that had its employees & employers not complain about each other.
Almost every company has this problem. Not just company. Every family, every relationship and everyone else.
In fact you don’t have to go very far.
If you have anyone that closely resembles anything like me (apart from all the ink all over my body) working in your company, it would be highly profitable
...more
Kesha
May 29, 2014 rated it it was amazing
My children and I have implemented the no complaining rule for one week. We are on day three. Gordon's quick reads are life-changing. In the same fashion as The Energy Bus, the no complaining rule gives meaningful, easy tips to add positive change to your life immediately.
Kenya
Mar 17, 2016 rated it it was amazing  ·  review of another edition
Just what I needed

This book helps put life in perspective. A gentle reminder of how we
should be more appreciative of all that God has done for us and how we must choose how to respond when life doesn't always turn out as planned.
Danielle
Dec 29, 2019 rated it it was ok
I really liked the no-complaining rule. I liked the "5 things to do instead of complaining" list, and the three ways to stop mindless complaining. However, the story of Hope, her family, and her coworkers took me out of it. I felt really disgusted by some of the blatant sexism that took place in the book and how Hope is written as a sad, pathetic, chronic complainer divorcee who's lost all faith in men. BUT! She learns how much of an impact she really has on the world when a security guard comes ...more
Jeff
Jan 30, 2018 rated it it was amazing
Title: The No Complaining Rule
Author: Jon Gordon
This book is a story about a woman named Hope that was negative about her job, her family, her relationships, and her future. She goes to a doctor visit after a very rough work day and has to have tests. At the doctor she has a conversation about the “No Complaining Rule” from the nurse.
The book takes off from there explaining what the No Complaining Rule is and what it is not.
The basics behind the story are good, the story just helps to tell it
...more
Emily O
Mar 21, 2019 rated it it was ok
Shelves: non-fiction
The No Complaining Rule was chosen for a book study at my workplace to held build positive school culture.

Though a self-help book, it is written in a narrative format, following the story of a woman who is struggling with a toxic environment at home and work. When her boss asks her to come up with a plan to address the company's PR problems and personality, she works through revelations in her own life that she wants to implement on a bigger scale.

Though the lessons and method explained are
...more
Kris Guy
Feb 23, 2018 rated it it was amazing
Many of us complain but rarely offer solutions to resolve them. In "The No Complaining Rule," positivity coach and team-building expert Jon Gordon delivers an inspiring story about "ways to turn complaints into solutions, innovations, and success." But he doesn't lecture you on his theories. Instead he shares his insights through the eyes of Hope, a woman who's hit an all-time low in her life. As she deals with a recent divorce, deteriorating relationships with her kids, and a possible cancer ...more
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Play Book Tag: The No Complaining Rule / Jon Gordon ~ 5 stars 3 19 Feb 14, 2018 04:12AM  
Where Can I Complain About a Business? 1 5 Apr 29, 2017 03:21AM  

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Jon Gordon is an American business consultant and author on the topics of leadership, culture, sales, and teamwork.

Jon Gordon's best-selling books and talks have inspired readers and audiences around the world. His principles have been put to the test by numerous NFL, NBA, and college coaches and teams, Fortune 500 companies, school districts, hospitals and non-profits. He is the author of The
...more
“One negative person can create a miserable office environment for everyone else.” 8 likes
“in life you have a choice between two roads. The positive road and the negative road. The positive road will lead to enhanced health, happiness, and success and the negative road will lead to misery, anger, and failure.” 2 likes
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