Goodreads helps you keep track of books you want to read.
Start by marking “Customer Experiences with Soul: A New Era in Design” as Want to Read:
Customer Experiences with Soul: A New Era in Design
Enlarge cover
Rate this book
Clear rating
Open Preview

Customer Experiences with Soul: A New Era in Design

by
3.75  ·  Rating details ·  4 ratings  ·  2 reviews
What happens when you combine the best global design practices with Brazilian heart, Western philosophical insight and timeless Eastern spiritual wisdom? A powerful antidote to the excesses of those business cultures which only value exponential growth at any cost, and which have lost sight of what humanity and being human really means.

This pioneering book explains how a
...more
Paperback
Published June 6th 2017 by Holonomics Publishing
More Details... Edit Details

Friend Reviews

To see what your friends thought of this book, please sign up.

Reader Q&A

To ask other readers questions about Customer Experiences with Soul, please sign up.

Be the first to ask a question about Customer Experiences with Soul

This book is not yet featured on Listopia. Add this book to your favorite list »

Community Reviews

Showing 1-19
Average rating 3.75  · 
Rating details
 ·  4 ratings  ·  2 reviews


More filters
 | 
Sort order
Start your review of Customer Experiences with Soul: A New Era in Design
Paulo Peres
Dec 28, 2017 rated it really liked it  ·  review of another edition
Reflexivo

O livro em si é um exercício muito corajoso e importante para transmitir outras perspectivas que estão inclusas na hora de "criar", "desenhar" e "propor" experiências para os usuários/consumidores. Simon e Maria formam bons argumentos (a qual gostaria muito que houvessem mais ilustrações) com boas fontes filosóficas, sociológicas e relatos de empresários para defender que devemos olhar com mais cuidado palavras como propósito, alma e autenticidade. Existem boas frases que deixam o
...more
المهند السبيعي
I enjoyed reading the book, however I wouldn't classify it as a must to read book for CX practitioners.

It is discussing CX from a philosophical perspective... So you may feel that the book is more theoretical than practical.
Claus Ostergaard
rated it liked it
Sep 20, 2019
Daniela
rated it it was amazing
Jan 21, 2018
Christian Renard
marked it as to-read
Jun 27, 2017
Harold
marked it as to-read
Aug 07, 2017
Merel Claes
marked it as to-read
Sep 25, 2017
Piotr Wojciechowski
is currently reading it
Oct 22, 2017
Alison Goodyke
marked it as to-read
Mar 29, 2018
Katja Yves
marked it as to-read
Apr 03, 2018
Ruru
added it
May 20, 2018
Jan
is currently reading it
Jul 16, 2018
Jean Streleski
marked it as to-read
Nov 06, 2018
Beth
marked it as to-read
May 16, 2019
Gergana Stefanova
marked it as to-read
Sep 18, 2019
Dimitri Kuz-
marked it as to-read
Feb 27, 2020
Eirik Johnsen
is currently reading it
Jun 25, 2018
Dan Thorson
is currently reading it
Aug 24, 2018
Amber
marked it as to-read
Jan 06, 2019
There are no discussion topics on this book yet. Be the first to start one »

Readers also enjoyed

  • حارس سطح العالم
  • More Is More: How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences
  • The Power of Moments: Why Certain Experiences Have Extraordinary Impact
  • Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days
  • Jytte fra Marketing er desværre gået for i dag: Sådan bruger du adfærdsdesign til at skabe forandringer i den virkelige verden
  • The Guide to UX Leadership
  • UX Strategy: How to Devise Innovative Digital Products That People Want
See similar books…
“The whole is not the sum of the parts, and neither is the whole greater than the sum of the parts. The whole is not a thing which acts as some kind of super-part, and neither can it be imposed on the parts. An authentic whole can only be encountered through the way in which it expresses itself through each part.” 0 likes
“Companies are confusing emotion-driven marketing campaigns which still focus on the products and services, with authentic missions which inspire people with a higher purpose beyond the core offering.” 0 likes
More quotes…