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Trust Rules
Lead your team to achieve extraordinary business results, using evidence-based insights from the data that drives Fortune Magazine's 100 Best Companies to Work for, and similar lists in 45 countries on six continents.
A manager's handbook, ranked #1 Best Seller during first week of launch on Amazon.co.uk. ('Business, Finance and Law > .. International') and "set to become a business classic".
Senior Great Place to Work leader and management expert Bob Lee has studied Trust Index© survey feedback from two million employees across eighty countries to reveal the manager actions and attitudes that have the greatest impact on how their people experience the work place. The result is a comprehensive, easy-to-use guide to developing committed and high-performing employees who are genuinely passionate about what they do.
"I grew tired of buying management books that I could never find time to finish reading, so I wanted Trust Rules to be a book that a busy manager could read in ninety minutes max" Bob said recently. "When one reviewer wrote that '...there's not a single sentence too much ... it's ideal for the managers who don't usually read books', I knew I'd nailed it!" At just 27,000 words and 156 pages this may be one of the few management books you'll actually find the time to read from cover-to-cover!
And why should you invest that time? Because every manager can be a great manager, but most aren't. That's why great managers get noticed. If you want to rise above the ordinary and lead your team to achieve extraordinary results, Trust Rules will show you how.
* * * *
Robert Levering, cofounder of Great Place to Work says "Here's the book every manager should read. Bob Lee highlights sixteen rules managers should follow to build trust within their teams and organizations. In very clear and straightforward language, Lee encapsulates lessons based on research from Great Place to Work's huge database of employee surveys and best management practices and his more than fifteen years of interviewing managers."
McKinsey's Michael Burchell - expert, organization solutions - writes that "Trust Rules provides succinct, smart, practical guidance on how to create a high-trust, high-performing workplace. Every manager should read this book and refer to it often."
And Alex Edmans, professor of finance at London Business School and a leading authority on the superior financial performance of the world's best workplaces says "We all know that creating a great place to work is critical to a company's long-term success, but how do managers actually accomplish this? Bob Lee's book provides sixteen clear, concise principles and guidance for how to apply them to build employee trust in any...organization."
A manager's handbook, ranked #1 Best Seller during first week of launch on Amazon.co.uk. ('Business, Finance and Law > .. International') and "set to become a business classic".
Senior Great Place to Work leader and management expert Bob Lee has studied Trust Index© survey feedback from two million employees across eighty countries to reveal the manager actions and attitudes that have the greatest impact on how their people experience the work place. The result is a comprehensive, easy-to-use guide to developing committed and high-performing employees who are genuinely passionate about what they do.
"I grew tired of buying management books that I could never find time to finish reading, so I wanted Trust Rules to be a book that a busy manager could read in ninety minutes max" Bob said recently. "When one reviewer wrote that '...there's not a single sentence too much ... it's ideal for the managers who don't usually read books', I knew I'd nailed it!" At just 27,000 words and 156 pages this may be one of the few management books you'll actually find the time to read from cover-to-cover!
And why should you invest that time? Because every manager can be a great manager, but most aren't. That's why great managers get noticed. If you want to rise above the ordinary and lead your team to achieve extraordinary results, Trust Rules will show you how.
* * * *
Robert Levering, cofounder of Great Place to Work says "Here's the book every manager should read. Bob Lee highlights sixteen rules managers should follow to build trust within their teams and organizations. In very clear and straightforward language, Lee encapsulates lessons based on research from Great Place to Work's huge database of employee surveys and best management practices and his more than fifteen years of interviewing managers."
McKinsey's Michael Burchell - expert, organization solutions - writes that "Trust Rules provides succinct, smart, practical guidance on how to create a high-trust, high-performing workplace. Every manager should read this book and refer to it often."
And Alex Edmans, professor of finance at London Business School and a leading authority on the superior financial performance of the world's best workplaces says "We all know that creating a great place to work is critical to a company's long-term success, but how do managers actually accomplish this? Bob Lee's book provides sixteen clear, concise principles and guidance for how to apply them to build employee trust in any...organization."
- GenresLeadershipNonfiction
184 pages, Paperback
Published April 3, 2017
About the author
Bob Lee
1 book24 followersBob Lee is an internationally recognized expert on how and why the world’s best employers use great workplace cultures to drive competitive advantage.
Bob held senior leadership positions with Great Place to Work Institute (the people behind the Fortune 'Best Companies' lists) including four years as chairman of its Global Advisory Board, and he continues to support global multinational clients in his role as senior consultant with Great Place to Work USA. He holds an MBA from the University College Dublin Smurfit Business School and Trust Rules is his first book.
Bob lives in Dublin, Ireland with his wife and family.
Bob held senior leadership positions with Great Place to Work Institute (the people behind the Fortune 'Best Companies' lists) including four years as chairman of its Global Advisory Board, and he continues to support global multinational clients in his role as senior consultant with Great Place to Work USA. He holds an MBA from the University College Dublin Smurfit Business School and Trust Rules is his first book.
Bob lives in Dublin, Ireland with his wife and family.
Ratings & Reviews
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Displaying 1 - 8 of 8 reviews
May 22, 2021
Short and sweet! 16 rules on how to build and maintain trust with others. Some great reminders for me on how to continue to build trust with people in the workplace.
December 11, 2018
Building trust in the workplace matters
Research has shown that the best organizations have one thing in common: a high trust environment. This small book talks about 16 "rules" for building trust in an organization. I'm going to be rereading this book a lot.
Research has shown that the best organizations have one thing in common: a high trust environment. This small book talks about 16 "rules" for building trust in an organization. I'm going to be rereading this book a lot.
February 22, 2020
As I thought when I began this book, the 16 rules are very straightforward with no earth shattering new information for those of us that study management and strive to be the best we can.
That being said this is a great, well written reminder of some of the simple rules that we may once in a while forget. Bob's writing style is easily readable and wonderfully simplistic. The ideas are sound and the recap at the end of each chapter are much appreciated and great little tools to stoke the memory banks.
Trust in this day and age means everything to some and nothing to others. To those of us building teams of multi-generational people with varying personalities, the rules described within this tool are very welcome reminders that trust begins with each of us and ends with each of us.
I'll purchase copies of this book as gifts to my new managers. It describes a great place to start when taking those first steps. It also serves as a great reminder to those who think we know what we're doing!
That being said this is a great, well written reminder of some of the simple rules that we may once in a while forget. Bob's writing style is easily readable and wonderfully simplistic. The ideas are sound and the recap at the end of each chapter are much appreciated and great little tools to stoke the memory banks.
Trust in this day and age means everything to some and nothing to others. To those of us building teams of multi-generational people with varying personalities, the rules described within this tool are very welcome reminders that trust begins with each of us and ends with each of us.
I'll purchase copies of this book as gifts to my new managers. It describes a great place to start when taking those first steps. It also serves as a great reminder to those who think we know what we're doing!
May 26, 2024
Leadership Essentials: A short Guide for Managers
Rule 1: Trust First
Rule 2: Live with Integrity
Rule 3: Keep Your Promises
Rule 4: Be Approachable and Easy to Talk To
Rule 5: Give Straight Answers
Rule 6: Seek and Respond to Suggestions and Ideas
Rule 7: Involve People in Decisions That Affect Them
Rule 8: Make Your Expectations Clear
Rule 9: Show a Warm Welcome
Rule 10: Nobody’s Job Is “Just” Anything
Rule 11: Show Your Appreciation
Rule 12: Get to Know the Whole Person
Rule 13: Help Your Employees Achieve Work-Life Balance
Rule 14: Treat Everyone Fairly
Rule 15: Do What You Are Paid to Do
Rule 16: Have Fun Together
Rule 1: Trust First
Rule 2: Live with Integrity
Rule 3: Keep Your Promises
Rule 4: Be Approachable and Easy to Talk To
Rule 5: Give Straight Answers
Rule 6: Seek and Respond to Suggestions and Ideas
Rule 7: Involve People in Decisions That Affect Them
Rule 8: Make Your Expectations Clear
Rule 9: Show a Warm Welcome
Rule 10: Nobody’s Job Is “Just” Anything
Rule 11: Show Your Appreciation
Rule 12: Get to Know the Whole Person
Rule 13: Help Your Employees Achieve Work-Life Balance
Rule 14: Treat Everyone Fairly
Rule 15: Do What You Are Paid to Do
Rule 16: Have Fun Together
This entire review has been hidden because of spoilers.
May 4, 2021
Great little read with 16 simple rules how to be a great manager and build high trust work environment. Good thing - 16 rules were built on tons of data, so we should trust it. Not that good thing - 16 rules are kind of obvious (i.e. "to be a great boss you need to be great boss").
Though, it makes sense to go through the book to structure your knowledge and get a data based confirmation of "how to be a good boss" perception you already had.
Though, it makes sense to go through the book to structure your knowledge and get a data based confirmation of "how to be a good boss" perception you already had.
May 5, 2017
I really enjoyed this book. Bob's style of writing is light and full of easy wisdom, making this book an enjoyable read, on top of being informative. It focuses on practical techniques for becoming a great manager, and would serve as a handy guide for managers at any stage of their career.
February 13, 2020
A great overview of high-trust organizations and ‘rules’ that can help you achieve this. The information is succinct with explicit tips that be used immediately to start creating a more productive culture.
March 12, 2020
"Promises are like babies: easy to make, hard to deliver"
Displaying 1 - 8 of 8 reviews