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The Culture Map (INTL ED): Decoding How People Think, Lead, and Get Things Done Across Cultures

4.36  ·  Rating details ·  4,111 ratings  ·  460 reviews
Whether you work in a home office or abroad, business success in our ever more globalized and virtual world requires the skills to navigate through cultural differences and decode cultures foreign to your own. Renowned expert Erin Meyer is your guide through this subtle, sometimes treacherous terrain where people from starkly different backgrounds are expected to work
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Kindle Edition, 288 pages
Published January 5th 2016 by PublicAffairs (first published May 6th 2014)
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Sarah Checked the Index at the back of the book, Belgians are mentioned just once. However, she talks most of understanding several different scales that…moreChecked the Index at the back of the book, Belgians are mentioned just once. However, she talks most of understanding several different scales that related to culture, and has an online tool pack to see where different many countries fall on each scale. I see she has data for Belgium: https://www.erinmeyer.com/tools/the-p... . So if you want to apply the book to Belgium, you could pay for access to the data for a day, write down where Belgium follows on each cultural scale, and then follow the insights for each scale in the book based on where Belgium falls. (less)
Imie Mark III No, this book is structured around the interaction between different international cultures, not subcultures within a specific country.

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Lori
Jan 31, 2018 rated it really liked it  ·  review of another edition
A practical guide for navigating cultural complexity while conducting global business. Interesting examples of everyday failures to communicate and work around solutions. Implements personal changes sounds like a challenge, but that is the way things are.

While strong cultural expression makes for good stories, it can impede effective communication with people from different traditions.
Of course, downgraders are used in every world culture, but some cultures use them more than others. The
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Adina
This book can be an excellent tool for any person that works or even just interacts with different cultures.

The author has an extensive experience as a cultural trainer and she shares interesting and educational events from her many years working with different people from all over the world. The focus is on European countries (UK, France, Scandinavia, Russia, Germany), USA and Asia (Japan, India, China, South Korea) and South America (Brazil, Colombia, Mexico) and Oceania. Africa is not
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HBalikov
There is a minefield out there for anyone who steps from their own familiar territory into foreign turf. The consequences might only be embarrassment or they could be a lost client or you might never know what you did or did not do.

“Cultural patterns of behavior and belief frequently impact our perceptions (what we see), cognitions (what we think), and actions (what we do).” If Meyer’s goal is “to help you improve your ability to decode these three facets of culture and to enhance your
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Camie
Jul 04, 2017 rated it really liked it  ·  review of another edition
I picked up this book at Schiphol airport while traveling in Holland, on a vacation that included London, Germany, and a cruise of the Baltic Sea to Russia, Sweden, Finland, Estonia, and Denmark. It was highlighted as a " must read" and though it is a book written about the complexity of people from different cultures working together in the business world, I found it a very interesting read which maps out the general social customs of people from different countries. I kept thinking of my ...more
Tarek Amr
Mar 18, 2017 rated it really liked it  ·  review of another edition
Being a person who is born and raised in Egypt, then moved to work in the Netherlands a couple of years ago, this book is an eyeopener for me regarding cultural differences I used to notice but wasn't able to articulate very well. Erin Meyer's books focuses on 8 aspects where cultures differ; how are people from different cultures communicate, evaluate, persuade, lead, decide, trust, disagree and schedule. The author maps culture differences onto those 8 scales, and funny enough, the Middle East ...more
Hyperion
The book was OK. It offers a good overview of differences between cultures. Sometimes we may assume that 2 cultures are similar, but in the end there is a possibility of conflict, because they have different "mentality" on a certain point (trust or time perception, for instance).
But Erin often limits herself to personal stories and doesn't cite almost any researcher or study. Where did she take her scales from? What indicators did she use? Hunch? Gut feeling? Statistical analysis? Sometimes
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Wen
Dec 03, 2017 rated it it was amazing  ·  review of another edition
When you offer a drink to a guest, and she says “no, thank you”. Would she be expecting you to ask her again or she really meant what she said? The answer depends on if she’s from a “high-context” culture like China or a “low-context” culture like America.
Erin Meyer used many enlightening real-life examples like this to illustrate the cultural differences around the world.
I particularly like Erin Meyer’s approach of using 8 self-standing yet interconnected scales, communicating, evaluating,
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Cic il ciclista stanco
Well, I would rate this book 4 stars, but it was the first time I read something about trying to "measure" differences among different cultures and I found it fascinating and rather helpful for anyone who has to deal with people from all around the world.
Asif
Jan 23, 2016 rated it it was amazing  ·  review of another edition
Candidate for the best book I have read in 2016 unless another one can beat it. The author made is fun to read with great examples that I could easily relate to.
Philippe Le Grand
This review has been hidden because it contains spoilers. To view it, click here.
Laura
Meh. It started off really good but the generalisations got annoying towards the end.
Jake Goretzki
Oct 20, 2018 rated it it was ok  ·  review of another edition
Shelves: 2018
This one came heavy with praise from various colleagues. Strong concept, but profoundly tedious and slow-going in its execution. As per the form with very many business books (this happens nearly every time), it's making points that could easily be condensed into a short essay.

Somewhere in there, there are a handful of useful dimensions to think about (e.g. high context vs low context communication). But successive dimensions feel narrower and narrower - to the extent where I'm not sure 'giving
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Moh
Dec 15, 2017 rated it really liked it  ·  review of another edition
Eye opening introduction into how cultures affect work relationships

I was quite impressed with how much I’ve learnt from this book. The book talks in detail about how culture manifests itself at work and how it can sometimes cause clashes. It was really interesting to learn about ‘low context’ and ‘high context’ cultures which differ in the level of directness of communication, and how that can cause issues in the workplace. It was also super enlightening to see a ‘map’ of how various cultures
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Aayla
Oct 24, 2015 rated it it was amazing  ·  review of another edition
Shelves: nonfiction, 2016, culture
I found this book to be fascinating, enlightening, important, and highly relevant. Erin Meyer talks about culture in a way that is respectful and also relative, so that we can understand cultural differences by contrast and comparison.

Even though this book is designed to help business-people, I would argue that it is relevant and useful to all people. Everyone could benefit from reading it.

Even if you don't agree with everything she has to say (though I personally can't say that I found her to
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Bredo Erichsen
Dec 27, 2015 rated it it was amazing  ·  review of another edition
This is the book I should have read 20 years ago when starting to work abroad! @erinmeyerinsead gives the background and the examples. I will recommend this book for all people working abroad or working with foreigners back home. Understanding and respect differences are a good start for a successful collaboration.
Andy Moore
Feb 06, 2019 rated it it was amazing  ·  review of another edition
Wish I had this to read (at least) 13 years ago. Insightful and practical, with great additional resources available online.
Sera
Nov 12, 2017 rated it it was amazing  ·  review of another edition
Recommended to Sera by: Work
I was required to read this book for a program that I am involved in through work.

I thought that the author did a great job describing the nuances of working with people from other countries and the differences among cultures when it comes to among other things, leading, persuading and trusting. We had a great conversation regarding these activities, how they vary by country or region, and then we shared examples of how we had each by impacted by these differences within our company. Meyer also
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Andreea Lucau
Oct 23, 2017 rated it it was amazing  ·  review of another edition
I feel that the book is written for managers handling multicultural teams, but it can be extremely useful for everyone working and even living in a multicultural environment.
I read it as a team exercise and it forces us to reflect about ourselves and to also know the team better.
The author proposes 8 scaled for measuring a culture and dedicates a chapter to each one. I don't know if this is the most comprehensive way to dissect cultural differences, but at least for business settings it fits
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SatanIsLove
Apr 30, 2019 rated it did not like it  ·  review of another edition
A book full of oversimplifications, generalisations and self-contradiction. Plus many of the examples felt simply made up. Although it had one or two good ideas thrown in there, I am honestly not sure if this book can hardly help anyone. I guess if one has never heard words "culture" or "team" before?
Safaa
The book talks about the differences between cultures. It consists of eight chapters. Each chapter represents one aspect of a cultural difference and compares on a scale some countries to each other. Also the book is filled with examples from the author’s “ Erin Meyer” own experience in working with different cultures.

The chapters discusses the following aspects :
1. Communication: low-context vs. High context
2. Evaluating: Direct negative feedback vs. Indirect negative feedback
3. Persuading:
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Jess
Mar 11, 2018 rated it it was amazing  ·  review of another edition
Shelves: culture, non-fiction
My non-fiction reading "spree" continues.. a little explanation on my perspective before going into the book: I work at a pretty international company and we have scaled up quite a bit during the past few years and whereas I am not in a management position, I am still curious about how and why things work in a business environment. Since last fall, I am participating in a 1 year talent and leadership program which has really opened my eyes about a lot of things and when The Culture Map was ...more
Alexandru
Jun 28, 2018 rated it really liked it  ·  review of another edition
For me, the main takeaway from this book is to try to explain what you are doing and why; make it an exercise in empathy. The problem then becomes the fact that you don't really know when and where there’s potential for trouble due to cultural differences. Surprisingly, it’s the anecdotes in this book helped the most in building an intuition on this. The author starts with common scenarios in a business/work environment, then derives, through induction, the general rules.

One of the things I
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Esmay
Nov 30, 2018 rated it liked it  ·  review of another edition
“Trust is like insurance—it’s an investment you need to make up front, before the need arises.”


3,5 stars.

This is a book I had to read for my University course, however I never expected to enjoy it as much as I did. Obviously it's radically different from what I usually read, but the way in which Erin Meyer explains the cultural differences in many different aspects, such as trust, leadership, and decision making it becomes clear that a misunderstanding can happen very quickly. I think this
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Hanson Ho
Aug 19, 2018 rated it it was amazing  ·  review of another edition
Ostensibly a book about work with people from other countries, it is actually a great framework for communicating across cultures. You'll get immediate value if you work with folks from cultures outside your own, but even in your personal life, it gives you perspective about why certain folks communicate the way they do. Highly recommended for anybody who wants to understand human communication better.
Lukas Vermeer
Feb 28, 2019 rated it really liked it  ·  review of another edition
Shelves: experience-card
Excellent introduction to some of the challenges you may encounter when working across cultures. Lots or real life examples and very practical guidance. No book on this topic can ever be complete—and this one explicitly doesn't try to be—but The Culture Map is still pretty comprehensive for such a short and easy read.
Salam Al-Nukta
Feb 04, 2019 rated it really liked it  ·  review of another edition
The book gives insight with study cases and acuurate examples of different cultures. I enjoyed reading the book while also reflecting on my experiencing and linking how this relates to me and to the cultures I worked with. I just wished to have read more examples from the middle east as I see it is often and overlooked part of the world.
Bart Van Loon
First the praise: this is perhaps the best book (of many) I have read on intercultural collaboration. It is a report of insightful research into this interesting field. The 8-axis-scale laid out in the book immediately brought me and my team to some interesting insights, even after 12 years of working across cultures daily.

However... ironically, this book also explains my general dislike for American business literature: those books are coming from - and are written for - an application-first
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Undrakh
Sep 13, 2019 rated it really liked it  ·  review of another edition
Shelves: sgi-book-club
An extremely useful book for anyone working in a multicultural environment. In addition to gaining valuable knowledge about key cultural differences of countries all over the world, you will get to evaluate and understand your own country's culture and be mindful about it. As someone working in an American company, whose culture can be the polar opposite of Mongolian culture in some instances, I found it very eye-opening. Tip: The audiobook version was not very good because the narrator kept ...more
Robbert Manders
Sep 02, 2019 rated it really liked it  ·  review of another edition
I like it but it is quite business-oriented. Nice number of examples about the Dutch culture too.
Rawn Shah
I appreciate the real stories that capture the experience of culture clash from different views. In some anecdotes, she relates a story and conversation by her clients during a such a clash or misunderstanding. In others, she is the protagonist of the story experiencing the point of culture confusion, and reflecting upon it.

It is this mix of both others views, as well as willing to relate her own personal stories that makes this a fascinating read. It also brings out some of the author’s own
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Erin Meyer (born August 22, 1971) is an American author and professor based in Paris.[1] She is most known for writing the 2014 book, The Culture Map: Breaking Through the Invisible Boundaries of Global Business a study that analyzes how national cultural differences impact business.

Meyer is a professor at INSEAD, an international business school with campuses in France, Singapore and Abu Dhabi.
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“Trust is like insurance—it’s an investment you need to make up front, before the need arises.” 6 likes
“Multicultural teams need low-context processes.” 4 likes
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