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Why It Organisations Fail: Can You Handle the Truth: Challenging Conventional Wisdoms for Managing It Services
can you handle the truth is a unique book providing candid and sometimes disturbing insights into the management of IT services. The 12 chapters examine the capabilities required to manage IT services and why conventional IT management wisdoms are the root cause of poor IT service delivery. can you handle the truth is challenging, inspiring, critical, praising and sometime ...more
Published September 7th 2016 by Lulu Publishing Services
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I thoroughly enjoyed this book. It discusses many of the challenges that we in the IT industry face on a daily basis and explains the root causes very well. The author’s examples, some of them drawn from everyday life, helped to explain some of the concepts. It also has some good alternative suggestions. I’ll certainly be keeping this as a reference book.