Integrated Enterprise Excellence, Vol. I: The Basics: Golfing Buddies Go Beyond Lean Six Sigma and the Balanced Scorecard

by Forrest W. Breyfogle III

This book has been compared to The Goal by Eli Goldratt, which uses a fictional-prose-narrative approach to describe theory of constraints (TOC). This book provides a similar story approach to describe a methodology that goes beyond lean Six Sigma process improvement techniques and the Balanced Scorecard. In this easy-to-read book, four MBA friends (Hank, Jorge, Wayne and Zack) discuss during golf outings their organization’s attempts to enhance their business. The implementation and deployment shortcomings of the traditional process improvement and performance-measurement techniques of Six Sigma, lean, and the Balanced Scorecard are discussed. During evolving conversations, Jorge uncovers the Integrated Enterprise Excellence (IEE) system. Jorge shares with his friends the benefits of IEE.
The business management system of IEE provides a leadership system framework for addressing the business management system needs of the Baldrige award, ISO 9000, Sarbanes Oxley, Deming management and Shingo Prize. IEE provides the framework where plan do check act (PDCA) and plan do study act (PDSA) techniques can be applied to the business system. IEE provides a problem solving system at both the process improvement and business management system level. The 9-steps of the IEE business process management system are highlighted in this MBA book, where IEE execution details are provided in other books of the IEE series. Highlights for each of the IEE nine steps Other books in the three volume IEE series

144 pages, Hardcover

First published February 1, 2008