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Thriving on Chaos: Handbook for a Management Revolution
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Thriving on Chaos: Handbook for a Management Revolution

3.92  ·  Rating details ·  2,095 Ratings  ·  19 Reviews
The national bestseller that offers prescriptions for an economic world turned upside down. A New York Times bestseller for eleven months.
Paperback, 736 pages
Published August 2nd 1991 by Harper Perennial (first published January 1st 1987)
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Jack Perry
Feb 03, 2014 rated it really liked it
This is not a casual business read. Rather this is for the serious business leader who can handle the challenges of dancing with traumatic changes in the way major companies do business-emerging markets, cheap foreign labor, trade deficits, niche markets. Tom Peters is a recognized guru on business excellence and management and the ability to love change, accept human resources as a major asset, stress quality and the use of building blocks as a strategy. The seven guiding premises are:

David Roberts
Mar 19, 2013 rated it it was amazing
Shelves: business
My first and favorite book on quality.
Paul Floyd
Jun 25, 2017 rated it it was ok
Whilst there's a lot of good advice, and does seem to be all over the shop. For instance, we are advised to understaff to give workers a sense of job security, but to overstaff to pamper customers. Much is said of the state of business in the USA around 1987. Apple doesn't seem to have paid much attention to the advice. It has outsourced and its fortunes are largely based on gimmicky design rather than honest to honest to goodness following of customer needs. And yet Apple is the king of the cas ...more
Jan 14, 2018 rated it liked it
Though dated at times, the book distills years of research into essentials that still resonate today: customer service, developing niches, differentiating from the competition. The timeless themes involve the focus on the people involved (be they customers or employees) and empowering those “on the line” to deliver direct and applicable service.
Krishna Kumar
May 04, 2015 rated it really liked it
Tom Peters makes a good statement when he says that most of the old management theory makes very little sense today because they belonged to a time when change was not so rapid. In this book, he provides various prescriptions for survival of the corporation. Most of what he says is basic common sense, yet it is amazing how many companies don't follow them. The only blemishes are that the book is a little outdated (written way back in 1988) and also has some minor inconsistencies with respect to ...more
Apr 12, 2010 rated it liked it
Shelves: non-fiction
I was a charter member of the Tom Peters fan club during my "business" days. Unfortunately I never had the chance to work for an organization that glommed on to his ideas. Still, watching his seminars is always inspiring and fun, and his books, for the most part, are quenching sips at the business revolution kool-aid.
Robert Snow
May 13, 2013 rated it really liked it
Went through the Telecommunication change in my business career; from copper to fiber, from analog to digital and from good management to poor management. This title is very apropos when it come to business, you must embrace change not only in your business, but also in your life. Otherwise you'll be swallowed up by both! A must book to read and to have on any managers desk.
Wayne G
Oct 27, 2007 rated it it was amazing
Recommends it for: The first chapter is recommended for anyone who wants an analysis of the American mindset
Shelves: professional
I gave this book to everyone on the management team in Washington County and used some of the theories as a blueprint for reorganzing the district and re-defining roles. The first chapter is a great description of the frontier mentality that was the underpinning of our country's business thinking... we assumed then (and in the Bush-think world CONTINUE to think) that resources are boundless
Víctor R. Ramos
Tom Peters wrote this book more than twenty years ago and Thriving on Chaos is a classic now.

Flexibility, Competitive Advantage, Productivity, Supply-Chain Management, Innovation, are some of the topics covered in the book.

Much of what Peters talked about some years ago is happening today. Thriving on Chaos is sure to be a great read.
Oct 20, 2008 rated it really liked it
My other favourite business book. This is a masterpiece, packed with good ideas and interesting example. It does not present a single coherent thesis, but rather many separate and independent pieces of wisdom. But that, to my mind, is precisely what is so good about it.
Jeffrey Burden
If anyone has taken a marketing course you have probably had to read one of Tom Peters books. I 'm a big fan of Tom! He is simply the real guru of business everything.
James Pritchert
Apr 12, 2014 rated it it was amazing
Tom always delivers an excellent book on leadership. I really enjoy his writings and I try to read all of his books. I can highly recommend this to anyone.
Frank Fish
Apr 26, 2013 rated it it was ok
Shelves: fish
It was a so so book not one of his best.
Lori Grant
A should-read book on managing companies for knowledge workers, managers, executives, and entrepreneurs.
May 29, 2011 rated it really liked it
Still one of the best books around on understanding change management.
Lewis Hyam
Sep 30, 2012 rated it really liked it
Great insights into change
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Born in Baltimore in 1942 "with a lacrosse stick in one hand and oars over my shoulder," Peters resided in California, mainly Silicon Valley (where he was on a list of "100 most powerful people in Silicon Valley"), from 1965–2000. Today, Peters and his wife Susan Sargent live on a 1,600-acre working farm, "always under construction," in Vermont. His two stepsons, Max and Ben Cooper, are "busy chan ...more
More about Tom Peters
“If you're not confused, you're not paying attention.” 208 likes
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