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Telephone Courtesy and Customer Service
Give employees effective telephone skills and you will see what a powerful business tool the phone can be.
100 pages, Paperback
First published February 1, 1991
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Displaying 1 - 2 of 2 reviews
June 27, 2008
Allot of common sense in this work book nothing special.
This is another one of those work book I used to study how to talk to customers using the telephone from Deseret Industries.
This is another one of those work book I used to study how to talk to customers using the telephone from Deseret Industries.
June 29, 2011
it helps me to call someone courteously
Displaying 1 - 2 of 2 reviews