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Measuring the Impact of Volunteers: A Balanced and Strategic Approach
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Measuring the Impact of Volunteers: A Balanced and Strategic Approach

4.25  ·  Rating details ·  4 ratings  ·  1 review
Measuring the Impact of Volunteers: A Balanced and Strategic Approach focuses on the long-accepted principle that simply counting “heads” and hours served does NOT give a full picture of the value of volunteer engagement in an organization. The authors adapt the concepts of the “balanced scorecard” performance measurement tool (developed by Kaplan and Norton in the 1990s) ...more
Kindle Edition, 108 pages
Published February 24th 2016 by Energize, Inc.
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Linz Baker
Jan 02, 2022 rated it really liked it
Fantastic examples of how to measure what truly matters through the use of a balanced scorecard.

The scorecard let’s you measure many activities and initiatives linked to your vision, mission and strategic plan including capacity building, client experience, partnerships or growth initiatives, and quality improvement.

It is full of great 🇨🇦 content including resources and inspiring real-life examples plus TONS of helpful templates.

I personally would’ve like a bit more of an appealing visual des
...more
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