Performance Management: A Strategic and Integrated Approach to Achieve Success

by Michael Armstrong

--The fundamental process: from target-setting through measurement to performance and development reviews. --Performance mangement skills: coaching, counselling and problem-solving. --Meeting development needs and enhancing team performance. --Paying for performance and competences. --Introducing performance management and evaluating its effectiveness.

Genres: Management, Business

Paperback

First published October 1, 2000

About the author

Michael Armstrong is a 30+ year veteran of the shopping centre industry in Australia, but his time hanging about in shopping centres began as a child when his father was appointed as the first Centre Manager of Phoenix Park shopping centre in the seventies, and then in his teens when he ran the family ice-cream shop.

He began his career leasing shops in Perth as a 20-year-old, rising through the leasing ranks to deliver multiple shopping centre projects, eventually rising to lead the retail leasing teams at Jones Lang LaSalle and Mirvac nationally.

He ultimately ran Jones Lang LaSalle’s national shopping centre business and Mirvac’s national shopping centre division prior to becoming a property consultant. Since then, he has leased shopping centres, helped revitalise The Rocks, and represented the government on the new Sydney Fish Markets development.

The Mall is Michael's first novel. He is finalising the follow-up, Siren, for release in late 2025.

He currently works as a Property Consultant.