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Borders in Service: Enactments of Nationhood in Transnational Call Centres
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Borders in Service: Enactments of Nationhood in Transnational Call Centres

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Borders in Service traces the intersection of service labour and national identity across global call centres in seven countries: El Salvador, Guatemala, Guyana, Mauritius, Morocco, the Philippines, and the US-Mexico border. While most studies on offshore call centres have focused on India this collection explores the experiences of call center workers in many of the newly ...more
Paperback, 288 pages
Published September 21st 2016 by University of Toronto Press
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