Goodreads helps you keep track of books you want to read.
Start by marking “Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics” as Want to Read:
Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics
Enlarge cover
Rate this book
Clear rating
Open Preview

Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics

4.06  ·  Rating details ·  510 ratings  ·  19 reviews
Measuring the User Experience provides the first single source of practical information to enable usability professionals and product developers to effectively measure the usability of any product by choosing the right metric, applying it, and effectively using the information it reveals.

Authors Tullis and Albert organize dozens of metrics into six categories: performance,
Paperback, 317 pages
Published March 1st 2008 by Morgan Kaufmann Publishers
More Details... Edit Details

Friend Reviews

To see what your friends thought of this book, please sign up.

Reader Q&A

To ask other readers questions about Measuring the User Experience, please sign up.

Be the first to ask a question about Measuring the User Experience

Community Reviews

Showing 1-30
Average rating 4.06  · 
Rating details
 ·  510 ratings  ·  19 reviews

More filters
Sort order
Start your review of Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics
Matej Latin
Jan 05, 2015 rated it it was amazing  ·  review of another edition
Shelves: ux
I really enjoyed reading this book. I must admit that I am a sort of a statistics geek. I always loved to get my hands dirty digging into statistical data. What I loved about this book the most is how well structured it is. It starts of explaining the basics and gets more into details in later chapters. The edition that I read has an additional chapter with case studies that put the theory into practice. I highly recommend this book to all UX designers. Start measuring your UX now!
Nov 23, 2010 rated it really liked it
Really well written and really clear. This book helped me to understand how to use metrics in usability testing, not being a statistician, I found a lot of these metrics confusing before I read this.
Christopher Lien
Feb 09, 2016 rated it really liked it
Shelves: design
Not really one that you 'read' more useful to go over it all so you can reference it later. Great resource. ...more
Victoria Zabuzova
Feb 09, 2018 rated it it was ok
Very basic
A grad school class in a book!
Ash Ketchum
Apr 14, 2020 rated it really liked it
Didn’t read completely- more of a reference book but was great insight into how to actually use stats/analytics to measure the different types of user experience
Feb 20, 2018 rated it really liked it
Useful resource in thinking about how to plan a usability study, and report out results.
Sep 10, 2017 rated it really liked it
Shelves: design
Read selected parts, nice book!
Kylie Upton
Aug 23, 2019 rated it really liked it
Good reference book for UX metrics.
Feb 24, 2016 rated it it was amazing
a must read
Mike Hales
Jun 11, 2011 rated it really liked it  ·  review of another edition
Extremely useful set if processes and ideas that help bring shape to an area that us easily left to the subjective.
Mar 15, 2014 rated it liked it
Very informative. But definitely not my field in education.
Jan 20, 2015 rated it it was amazing
Excellent and very easy to read. I devoured this book and actually read it all, unlike most nonfiction books that get picked at in random orders. Very useful.
Brad Dickason
Aug 13, 2010 rated it it was ok
Shelves: web, user-interface
Really only worth it for people who haven't taken stat courses and haven't done any formal usability testing. Even then, read Steve Krug's "Don't Make Me Think." ...more
Mark Opalski
Feb 06, 2013 rated it really liked it
lot's of useful tools and examples of how and when to use them ...more
Derek Barnes
Jul 03, 2014 rated it really liked it
Trying to increase my knowledge of 'usability metrics'. This book had a ton of great stuff in it. What types of tests to run, when to run them, how to crunch the numbers, etc. ...more
Rebecca  Karasik
Dec 04, 2016 rated it really liked it
Very thorough and useful
rated it really liked it
May 28, 2016
Jarkko Turunen
rated it it was amazing
Feb 20, 2013
Rachel Cobleigh
rated it liked it
Aug 29, 2013
Jared Huber
rated it really liked it
Jul 05, 2018
Victor Saradlic
rated it really liked it
Jan 27, 2015
rated it liked it
May 19, 2014
Andreea Popescu
rated it it was amazing
Apr 22, 2019
rated it it was amazing
Aug 19, 2018
Ashrique Feroz
rated it really liked it
May 16, 2016
rated it really liked it
Jun 14, 2010
Niran Pravithana
rated it really liked it
Mar 20, 2010
Tomaz Strazisnik
rated it it was ok
May 27, 2014
Jonathan A.
rated it it was amazing
Dec 16, 2015
« previous 1 3 4 5 6 7 8 9 next »
There are no discussion topics on this book yet. Be the first to start one »

Readers also enjoyed

  • Observing the User Experience: A Practitioner's Guide to User Research
  • About Face 3: The Essentials of Interaction Design
  • The Elements of User Experience: User-Centered Design for the Web (Voices (New Riders)
  • Lean UX: Applying Lean Principles to Improve User Experience
  • Information Architecture for the World Wide Web: Designing Large-Scale Web Sites
  • Sketching User Experiences:  Getting the Design Right and the Right Design
  • Hooked: How to Build Habit-Forming Products
  • Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability
  • Quantifying the User Experience: Practical Statistics for User Research
  • Seductive Interaction Design: Creating Playful, Fun, and Effective User Experiences
  • Universal Principles of Design: 100 Ways to Enhance Usability, Influence Perception, Increase Appeal, Make Better Design Decisions, and Teach Through Design
  • 100 Things Every Designer Needs to Know about People
  • Talk Like TED: The 9 Public-Speaking Secrets of the World's Top Minds
  • Writing for the Web: Creating Compelling Web Content Using Words, Pictures and Sound
  • UX: FMK: User Experience: F**k, Marry, or Kill
  • Storytelling For User Experience: Crafting Stories For Better Design
  • What Every Body is Saying: An Ex-FBI Agent's Guide to Speed-Reading People
  • A Project Guide to UX Design: For User Experience Designers in the Field or in the Making
See similar books…

News & Interviews

Need another excuse to treat yourself to a new book this week? We've got you covered with the buzziest new releases of the day. To create our...
38 likes · 10 comments
“Usability plays a much wider role in our lives than most people realize. It’s not
just about using a website, a piece of software, or the latest technology. Usability is
about setting up a tent, relighting a furnace to heat a home, trying to figure out a
tax form, or driving an unfamiliar rental car. Usability impacts everyone, every day.
It cuts across cultures, age, gender, and economic class.”
More quotes…