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Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics
by
Measuring the User Experience provides the first single source of practical information to enable usability professionals and product developers to effectively measure the usability of any product by choosing the right metric, applying it, and effectively using the information it reveals.
Authors Tullis and Albert organize dozens of metrics into six categories: performance, ...more
Authors Tullis and Albert organize dozens of metrics into six categories: performance, ...more
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Paperback, 317 pages
Published
March 1st 2008
by Morgan Kaufmann Publishers
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Start your review of Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics
I really enjoyed reading this book. I must admit that I am a sort of a statistics geek. I always loved to get my hands dirty digging into statistical data. What I loved about this book the most is how well structured it is. It starts of explaining the basics and gets more into details in later chapters. The edition that I read has an additional chapter with case studies that put the theory into practice. I highly recommend this book to all UX designers. Start measuring your UX now!
Really well written and really clear. This book helped me to understand how to use metrics in usability testing, not being a statistician, I found a lot of these metrics confusing before I read this.
Not really one that you 'read' more useful to go over it all so you can reference it later. Great resource.
Very basic
Useful resource in thinking about how to plan a usability study, and report out results.
Read selected parts, nice book!
Good reference book for UX metrics.
a must read
Extremely useful set if processes and ideas that help bring shape to an area that us easily left to the subjective.
Very informative. But definitely not my field in education.
Excellent and very easy to read. I devoured this book and actually read it all, unlike most nonfiction books that get picked at in random orders. Very useful.
Really only worth it for people who haven't taken stat courses and haven't done any formal usability testing. Even then, read Steve Krug's "Don't Make Me Think."
lot's of useful tools and examples of how and when to use them
Trying to increase my knowledge of 'usability metrics'. This book had a ton of great stuff in it. What types of tests to run, when to run them, how to crunch the numbers, etc.
Very thorough and useful
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“Usability plays a much wider role in our lives than most people realize. It’s not
just about using a website, a piece of software, or the latest technology. Usability is
about setting up a tent, relighting a furnace to heat a home, trying to figure out a
tax form, or driving an unfamiliar rental car. Usability impacts everyone, every day.
It cuts across cultures, age, gender, and economic class.”
—
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More quotes…
just about using a website, a piece of software, or the latest technology. Usability is
about setting up a tent, relighting a furnace to heat a home, trying to figure out a
tax form, or driving an unfamiliar rental car. Usability impacts everyone, every day.
It cuts across cultures, age, gender, and economic class.”
