Flow in the Office: Implementing and Sustaining Lean Improvements

by Carlos Venegas

For many years, lean initiatives have generated staggering improvements on the shop floor. Currently, however, many managers and business leaders want these lean benefits incorporated into non-traditional environments such as service and transactions. This bookshows you how to efficiently translate and transition lean manufacturing principles into the office. In Flow in the Office , Carlos Venegas confirms that the competitive advantage will go to those who manage information and knowledge most effectively and efficiently. It is not enough to be a lean manufacturer - you need to be a lean business, and that includes your back office, your front office, and your corner office. The author translates the language of Lean Manufacturing into the language of Lean Office Flow , bringing bits, bytes, and conversations into the concrete world of process improvement.

144 pages, Paperback

First published October 31, 2007

Reviews

[Thomas]

Some interesting ideas on how to make your office run more efficiently. The cover makes it look like it is some sort of feng shui book, ie., if you change the way the desks are you will improve the flow. This is not the case. It is more about managing people, which I enjoyed.

[Marilyn]

My husband's book, so while I cannot say I am totally objective, I still think it's a complete and upbeat guide to those who wish to remove waste - all kinds - from their office environment.

[Daniel]

Use Lean principles in your office in a pragmatic way.