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Six Sigma: Spc and TQM in Manufacturing and Services
This book comprehensively explores all of the underlying issues and elements which, together, constitute one of the most successful quality and management programmes upon which companies such as Motorola and GE base their success - Six Sigma. The author was directly involved in implementing Six Sigma quality principles and practices into a European division of GE Capital, ...more
Hardcover, 160 pages
Published January 28th 2001 by Routledge
(first published November 1st 2000)
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