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Awakening Compassion at Work: The Quiet Power That Elevates People and Organizations

3.91  ·  Rating details ·  104 ratings  ·  14 reviews
Caring Is a Competitive Advantage
Suffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable com
Paperback, 256 pages
Published February 20th 2017 by Berrett-Koehler Publishers
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3.91  · 
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 ·  104 ratings  ·  14 reviews

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Feb 11, 2019 rated it liked it
Shelves: work
This is a great book to start thinking about emotional intelligence and empathy for your co-wokers.
Lisa Kosak
Mar 16, 2017 rated it it was amazing
I am fascinated by the variety of cultures in organizations, and an active culture has always been my priority in looking for a new opportunity. I've learned the hard way what doesn't work and have been blessed as well by working with professionals that support one another and form a community. I've searched for the degree of relationships, community, empowerment, leadership, innovation, resilience. The list goes on and on. Guess what quality I haven’t searched for yet? Compassion. It never occ ...more
Dan Lovaglia
Mar 28, 2017 rated it it was amazing
Compassion Requires More Than Emotional Intelligence
Emotional intelligence is valuable, but only scratches the surface when it comes to exhibiting true compassion. Monica Worline and Jane Dutton tackle the complexities of interpersonal care in the workplace with grace and truth. They don't just present research and theory, they steer readers toward personal change and practical application. If leaders in more MBA programs and organizations take Awakening Compassion at Work: The Quiet Power That
Sep 22, 2018 rated it liked it
My top three thoughts on ‘Awakening Compassion at Work’:
1. I have been at the receiving end of leaders who lack compassion. I was often miserable and demotivated in those organizations, hating every second I had to drag my feet to work. I am fortunate that my situation has changed after all those harrowing years. I’m currently working for a wonderful organization that knows how to be compassionate and treat me like a human being and not a machine. I have found myself becoming loyal to the compan
Mar 15, 2018 rated it it was amazing
In today's society, it is a shame that business leaders and other high ranking officials need a book to get them to open their eyes and see that there is a better way to do business; a better way to earn customer and employee loyalty; a better way to view the world at large. I highly recommend this book for anyone who wants to feel empowered to make a change in their surroundings. Awakening Compassion at Work has examples of positive ways of handing employee illness, accident, death in the famil ...more
Aug 29, 2017 rated it really liked it
Shelves: books-won
I won a copy of this book.

This book is about learning to care and be compassionate towards your co-workers. If you notice someone acting uncharacteristically, consider for a moment that they may be having a hard time outside of the office. Going and asking if they're "okay" could be the start of understanding them better. Plus, you're interacting with them on a personal level, outside of the "Well, it's just business" attitude. Either way, it has been show that caring what happens to a fellow em
Apr 26, 2019 rated it liked it
Shelves: 2019
I appreciated, very much, the sentiment behind this book. It's not often enough that people conduct research into good things that happen in workplaces with the aim of getting people to learn from positive examples rather than negative ones. That said, while the depth and length of the examples provided allowed me to really understand them, the specificity of the workplaces profiled made it difficult to think about how the examples would work in another type of workplace. In short, the fact that ...more
Mar 19, 2017 rated it it was amazing  ·  review of another edition
This book is an incredibly powerful response to suffering in the world. While it extensively discusses the suffering in the workplace witnessed and researched by the authors over nearly two decades, it also feels extremely timely because the pain endemic to the workplace is now manifesting itself in our wider culture. This book can bear witness to this pain in multiple ways. Have you intuitively felt that organizations that care about their employees are not only better places to work, but are a ...more
Mark Manderson
Sep 12, 2018 rated it liked it
Use compassion and anticipate employee needs. 

Empathy is innate to us all, but if we fail to imagine other people’s perspectives, it can be forgotten.

Cognitive Empathy: Deliberately imagining yourself in someone else’s shoes and try to work out the best way you could help them through the situation in question.

Compassion as a principle of company management increases company performances and fosters innovation.
Jared McKee
Mar 24, 2017 rated it it was amazing
What a great book for leaders. We live in a world today where compassion is seen as a weakness and left for those which practice religion or a non-for profit organization. This book shows us why we all need compassion in the work place. With the changing generations and everything else we have to deal with today compassion is something that has never changed. We all need it and it just makes us feel better when we know someone cares. When you know your co-workers or boss cares about you it makes ...more
John E. Smith
Mar 22, 2017 rated it it was amazing
I like authors that write with passion, intelligence, and even a dash of spunk ...

Monica Worline and Jane Dutton have given us a rare gift. Their new book Awakening Compasssion at Work: The Quiet Power That Elevates People and Organizations takes a fairly old discussion and updates it nicely.

While most managers have moved (hopefully) beyond Taylor's concept that we are all just cogs in complex machines, we have not yet fully embraced the idea that we can work like we are playing some competitive
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Sarah Wood
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Apr 08, 2017 rated it it was amazing
The subtitle of this book is The Quiet Power that Elevates People and Organizations. From reading this book, the subtitle is compelling. In a business world – at least in the United States – where the only objective is this quarter’s earnings, this book gives more justification to the approach of doing well by doing good. In this case, the approach to employees is one of compassion. If we start with a compassionate approach, retention will increase, engagement will be stronger, and individuals w ...more
Monica K. Cochran
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Jan 04, 2019
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Monica C. Worline, Ph.D., is founder and CEO of EnlivenWork, an organization that teaches businesses how to tap into courageous thinking, compassionate leadership, and curiosity to bring their best work to life. She is a research scientist at Stanford University’s Center for Compassion and Altruism Research and Education; Executive Director of CompassionLab, the world’s leading research collaborat ...more