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Awakening Compassion at Work: The Quiet Power That Elevates People and Organizations

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3.75  ·  Rating details ·  138 ratings  ·  21 reviews
Caring Is a Competitive Advantage
Suffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable com
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Paperback, 256 pages
Published February 20th 2017 by Berrett-Koehler Publishers
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Yulia
Feb 11, 2019 rated it liked it
Shelves: work
This is a great book to start thinking about emotional intelligence and empathy for your co-wokers.
Lisa Kosak
Mar 16, 2017 rated it it was amazing
I am fascinated by the variety of cultures in organizations, and an active culture has always been my priority in looking for a new opportunity. I've learned the hard way what doesn't work and have been blessed as well by working with professionals that support one another and form a community. I've searched for the degree of relationships, community, empowerment, leadership, innovation, resilience. The list goes on and on. Guess what quality I haven’t searched for yet? Compassion. It never occ ...more
Dan Lovaglia
Mar 28, 2017 rated it it was amazing
Compassion Requires More Than Emotional Intelligence
Emotional intelligence is valuable, but only scratches the surface when it comes to exhibiting true compassion. Monica Worline and Jane Dutton tackle the complexities of interpersonal care in the workplace with grace and truth. They don't just present research and theory, they steer readers toward personal change and practical application. If leaders in more MBA programs and organizations take Awakening Compassion at Work: The Quiet Power That
...more
Synthia Salomon
Mar 03, 2020 rated it liked it
“Compassion as a principle of company management increases company performances and fosters innovation. It also creates more rewarding and enjoyable workplaces, the benefits of which can be noticed by employees and company leaders alike. After all, compassionate workplaces have lower employee turnover rates. Compassion does, however, require a certain amount of attention and investment, as well as an awareness of typical patterns that people fall into while at work.

Actionable advice:

Reflect on c
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Saba
Sep 22, 2018 rated it liked it
My top three thoughts on ‘Awakening Compassion at Work’:
1. I have been at the receiving end of leaders who lack compassion. I was often miserable and demotivated in those organizations, hating every second I had to drag my feet to work. I am fortunate that my situation has changed after all those harrowing years. I’m currently working for a wonderful organization that knows how to be compassionate and treat me like a human being and not a machine. I have found myself becoming loyal to the compan
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Sunnie
Mar 15, 2018 rated it it was amazing
In today's society, it is a shame that business leaders and other high ranking officials need a book to get them to open their eyes and see that there is a better way to do business; a better way to earn customer and employee loyalty; a better way to view the world at large. I highly recommend this book for anyone who wants to feel empowered to make a change in their surroundings. Awakening Compassion at Work has examples of positive ways of handing employee illness, accident, death in the famil ...more
Jenn
Aug 29, 2017 rated it really liked it
Shelves: books-won
I won a copy of this book.

This book is about learning to care and be compassionate towards your co-workers. If you notice someone acting uncharacteristically, consider for a moment that they may be having a hard time outside of the office. Going and asking if they're "okay" could be the start of understanding them better. Plus, you're interacting with them on a personal level, outside of the "Well, it's just business" attitude. Either way, it has been show that caring what happens to a fellow em
...more
Elizabeth
Apr 26, 2019 rated it liked it
Shelves: 2019
I appreciated, very much, the sentiment behind this book. It's not often enough that people conduct research into good things that happen in workplaces with the aim of getting people to learn from positive examples rather than negative ones. That said, while the depth and length of the examples provided allowed me to really understand them, the specificity of the workplaces profiled made it difficult to think about how the examples would work in another type of workplace. In short, the fact that ...more
Bob
Mar 19, 2017 rated it it was amazing  ·  review of another edition
This book is an incredibly powerful response to suffering in the world. While it extensively discusses the suffering in the workplace witnessed and researched by the authors over nearly two decades, it also feels extremely timely because the pain endemic to the workplace is now manifesting itself in our wider culture. This book can bear witness to this pain in multiple ways. Have you intuitively felt that organizations that care about their employees are not only better places to work, but are a ...more
Neena Verma
Dec 02, 2019 rated it really liked it
Recommends it for: Organisational Leaders & OD Practitioners
Given the times we are living in, this book makes an amazing contribution to help human beings and systems learn to collectively notice and make sense of suffering in the organisational context, and extend the emergent pattern of compassionate action from individual to systemic level.

I highly recommend this book to organisational leaders and consultants.

You may like to read my book appreciation of this book in August 2019 issue of AIPractitioner --https://aipractitioner.com
...more
Mark Manderson
Sep 12, 2018 rated it liked it
Use compassion and anticipate employee needs. 

Empathy is innate to us all, but if we fail to imagine other people’s perspectives, it can be forgotten.

Cognitive Empathy: Deliberately imagining yourself in someone else’s shoes and try to work out the best way you could help them through the situation in question.

Compassion as a principle of company management increases company performances and fosters innovation.
Jared McKee
Mar 24, 2017 rated it it was amazing
What a great book for leaders. We live in a world today where compassion is seen as a weakness and left for those which practice religion or a non-for profit organization. This book shows us why we all need compassion in the work place. With the changing generations and everything else we have to deal with today compassion is something that has never changed. We all need it and it just makes us feel better when we know someone cares. When you know your co-workers or boss cares about you it makes ...more
Felipe CZ
Mar 09, 2020 rated it it was ok
Compassion creates better workplaces, thus lower turnover rates. But it is definitely not easy to achieve it, and we must be aware of patterns and attitudes in our workplace, to avoid falling into bad atmospheres.
Tanya
Mar 03, 2020 rated it liked it
It's a refreshing book to read in a world where employees often feel like just a number on the payroll. However, I don't think reading this book will give you better communication skills to become an exceptional leader.
Lara
Oct 02, 2019 added it
Audio
Jackie
Might have been better not in an audio format. I like a well-organized book as much as the next person, but I felt like a robot was reading the outline of a book to me, rather than actual content.
Teo 2050
2019.11.07–2019.11.14

Contents

Worline MC & Dutton JE (2017) (06:44) Awakening Compassion at Work - The Quiet Power That Elevates People and Organizations

Foreword

Part I: An Introduction to Suffering, Compassion, and Work

01. What Is Compassion at Work?
02. Does Compassion at Work Really Matter?

Part II: Awakening Compassion in Our Work Lives

03. Noticing: The Portal to Awakening Compassion
04. Interpreting: The Key to Responding with Compassion
05. Feeling: The Bridge to Compassionate Action
06. Acting:
...more
John E. Smith
Mar 22, 2017 rated it it was amazing
I like authors that write with passion, intelligence, and even a dash of spunk ...

Monica Worline and Jane Dutton have given us a rare gift. Their new book Awakening Compasssion at Work: The Quiet Power That Elevates People and Organizations takes a fairly old discussion and updates it nicely.

While most managers have moved (hopefully) beyond Taylor's concept that we are all just cogs in complex machines, we have not yet fully embraced the idea that we can work like we are playing some competitive
...more
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Monica C. Worline, Ph.D., is founder and CEO of EnlivenWork, an organization that teaches businesses how to tap into courageous thinking, compassionate leadership, and curiosity to bring their best work to life. She is a research scientist at Stanford University’s Center for Compassion and Altruism Research and Education; Executive Director of CompassionLab, the world’s leading research collaborat ...more

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