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The Six SIGMA Handbook: A Complete Guide for Greenbelts, Blackbelts, and Managers at All Levels

3.9  ·  Rating details ·  226 Ratings  ·  13 Reviews
Contains a 700-page guide to the quality tools and statistics that are the foundation for Six Sigma. This book provides an overview of the management goals, training issues involved in a Six Sigma implementation, and the underlying philosophy. It explains the problem-solving techniques and statistical tools most often used in Six Sigma.
Hardcover, 848 pages
Published March 20th 2003 by McGraw-Hill Companies (first published January 1st 2001)
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Chris Munson
Aug 15, 2012 rated it really liked it  ·  review of another edition
I used the Six Sigma Handbook as a textbook for Six Sigma Black Belt certification. My first comment will be that this book is NOT an easy read by any stretch of the imagination. It is nearly 500 pages of very dense and complex material. This is definitely not appropriate for anyone who simply wants an overview of the basic concepts of Six Sigma. It is an in-depth analysis of the topic. I would also warn you that if it has been awhile since you have studied statistics you are going to have addit ...more
Aug 11, 2013 rated it liked it  ·  review of another edition
Recommends it for: employees, managers, executives
The "LEAN/Six Sigma" (formerly aka "great management based on best practices") are pivotal concepts in a competitive business world, moreso in the global marketplace that is today's reality. This volume is a bit tedious, much like a college economics/management textbook, but digesting its concepts and methodologies is a key to a successful, factual approach to business management today.
Jan 06, 2013 rated it it was ok  ·  review of another edition
This book is ridiculous. Its gist is that you should minimize mistakes and if you have any, use the scientific method to figure out how they were made. Further, use the scientific method to find ways to be more efficient.

The author makes the argument that mistakes should be made no more than one mistake per thousand or million. However, he focuses on computerized information technology as his examples. Yes, banks make few mistakes, but it is because they are working with information in a comput
Tara Tierney
Sep 02, 2013 rated it really liked it  ·  review of another edition
This was absolute hell on Earth to get through, but I forged the river. The first third of the book provides an excellent management overview of the philosophy, content and application of Six Sigma, including its relation to prior quality programs. The bulk of the book is devoted to a high level review of all of the statistical tools a six sigma blackbelt might ever use, including Excel/Minitab tools, and practical applications advice. The author makes a lot of assumptions that you know what he' ...more
Kourosh Keshavarz
Sep 11, 2015 rated it really liked it  ·  review of another edition
I read this as a requirement for Black Belt certification. At its core it is about the Six Sigma process and how to use it in an organisation. Where possible the wheel hasnt been reinvented and they use existing concepts such as WBS and existing modelling techniques. You could use this as a handbook for optimisation in an organisation and use as much or as little of the analysis tools as you need. Dont fret too much if you cant get your head around the complex statistics. I fancy there are only ...more
Shawn Fairweather
Apr 30, 2015 rated it really liked it  ·  review of another edition
Very thorough and detailed. Some of the statistics are presented in what the author feels is a simplified manner, but beware that if you do not have a background in statistics, it may not be so easy to follow or grasp. The book is organized to a point however the fact that the book is written to include all aspects or yellow, green, and black belts, it would have been nice to have the book coded in such a fashion so that someone who is merely going for a yellow belt is taking on too much by read ...more
Wawan Setiawan
Jul 11, 2008 rated it it was amazing
A very complete book about Six Sigma, but be careful, if you don't really need it for your job, you may sleep on it, I mean really sleep on the book (using it as the pillow). :))
It discuss from the beginning of starting your six sigma adventure, choosing the people, forming the team to the statistic methods used by Six Sigma.

Now I know why it is called Handbook. It's there for a reason.
Aug 02, 2011 rated it really liked it
Not really something to "read" as much as to study. This contains pretty much every tool and technique that's part of the Six Sigma approach, for most people anyways. Not sure what else there is to say about it!
Galih Satria
May 29, 2011 rated it liked it
Shelves: non-fiction, ebook
About six sigma methodology, continuous improvement, implementation. Many statistical tools introduced as practical tool to translate DMAIC mantra to the real world. Very mathematics, very statistics. (Hey, that's the meaning of "Handbook" rite?)
Jun 09, 2008 rated it really liked it
All about DMAIC tools. Now there's a load of fun! Seriously though, this book is a great resource for explanations of process improvement tools and their use. I would highly recommend this for anyone that is interested in Six Sigma management techniques.
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“Stated simply, an Excel spreadsheet, or more likely a proliferation of these spreadsheets, is ill-suited for the longer-term data management and analysis required by Six Sigma teams.” 0 likes
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