Discover the forgotten secret for all those who are superb they know how to TALK to people. This is a fast-read, skill-based handbook that can change how you connect with the hearts and minds of colleagues, employees and customers. the intangibles drive the tangibles of business.
Table of Contents Introduction Priceless
"I met Eileen McDargh as a result of reading her book, Talk Ain't Cheap...It's Priceless! Connecting in a Disconnected World. The book provides numerous salient points for helping leaders recognize the value of building genuine conversation with customers,colleagues, and employees...and connecting with their hearts and minds.
This book has been an excellent resource for the people I coach in helping them master this important leadership skill. In addition, I have read Eileen's other book, Gifts from the Simple Truths for Life's Complexities and often weave some of the wisdom from this book into the work I do in the area of career development. Eileen's work inspires me, and the people I work with, to take positive steps forward for personal and professional development."
Since founding McDargh Communications in 1980, Eileen McDargh has helped organizations and individuals transform the life of their business and the business of their life through conversations that matter and connections that count.
Her programs are content rich, interactive, provocative and playful - even downright hilarious.
She draws upon practical business know-how, life's experiences and years of consulting to major national and international organizations that have ranged from global pharmaceuticals to the US Armed Forces, from health care associations to religious institutions. Executive Excellence magazine continually ranks her as one of the top 50 thought leaders in self-leadership development. Global Gurus International, a British-based provider of resources for leadership, communication and sales training, also named her as one of the World’s Top 30 Communication Professionals following a global survey of 22,000 business professionals.
Eileen authored Work for a Living & Still Be Free to Live, the first book on work/life balance - a topic that placed her as a futurist in this issue and is now in a Kindle edition. Her second book, The Resilient Spirit, is found from South Africa to California. Talk Ain't Cheap... It's Priceless - Connecting in a Disconnected World serves as a leadership guide for numerous organizations. Gifts from the Mountain: Simple Truths for Life's Complexities, won the Benjamin Franklin Gold Award in 2008. A training film based on this book is the winner of the Silver Telly, the highest award for commercial productions. My Get Up & Go Got Up & Went was written to help everyone who is stretched too thin by competing demands and her newest book Your Resiliency GPS was created to help people revive and renew the spark of hope and optimism as they cultivate resiliency skills.
As a business author and commentator, she’s appeared on network news, on radio programs and in business journals and in major metropolitan newspapers.
Although this book was written for leaders in business organizations it is very applicable to anyone in the business from the frontline to the CEO. The bottom line in all relationships is connection and the author uses assessments, advice, stories, quotes and anecdotes to keep her readers interested and engaged.
The information in the book will help you become a better conversationalist and listener, offers unique ways to make meetings more productive, tells you who you should be talking with and tells you how to talk so that people will listen.
Organizations that connect with their employee and customers stay in business and make more money. They have less turnover, employees are more engaged and productive and stock holders are happy. If your company wants to enjoy these benefits then you need to get this book into the hands of everyone that works for you. I only wish some of the people I worked for in the past had read this book!