The latest edition of the communication guide that has sold more than 1,000,000 copies
An enlightening look at how peaceful communication can create compassionate connections with family, friends, and other acquaintances, this international bestseller uses stories, examples, and sample dialogues to provide solutions to communication problems both at home and in the workplace. Guidance is provided on identifying and articulating feelings and needs, expressing anger fully, and exploring the power of empathy in order to speak honestly without creating hostility, break patterns of thinking that lead to anger and depression, and communicate compassionately. Included in the new edition is a chapter on conflict resolution and mediation.
Marshall Rosenberg was an American psychologist and the creator of Nonviolent Communication, a communication process that helps people to exchange the information necessary to resolve conflicts and differences peacefully. He was the founder and Director of Educational Services for the Center for Nonviolent Communication, an international non-profit organization.
In 1961, Rosenberg received his Ph.D. in clinical psychology from the University of Wisconsin–Madison and in 1966 was awarded Diplomate status in clinical psychology from the American Board of Examiners in Professional Psychology. He lived in Albuquerque, New Mexico, where the Center for Nonviolent Communication's office is located.