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Managing Chaos: Digital Governance by Design
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Managing Chaos: Digital Governance by Design

3.88  ·  Rating details ·  69 ratings  ·  8 reviews
Few organizations realize a return on their digital investment. They’re distracted by political infighting and technology-first solutions. To reach the next level, organizations must realign their assets—people, content, and technology—by practicing the discipline of digital governance. Managing Chaos inspires new and necessary conversations about digital governance and it ...more
Published 2015 by Rosenfeld Media
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Bry Willis
This is an excellent book on Web and Internet governance. In an approachable manner, Lisa shares with the reader her decades of experience in this area. She sounds like a strong and qualified person to have on a governance project. If you need a pep talk and some case studies or reinforcement for the concept, or you need to tighten up your own governance, this is worth the read. Buy a couple copies for sharing.

My only disappointment was in her use of the word in the subtitle: Digital Governance
...more
Deane Barker
Jun 27, 2016 rated it really liked it
This is a solid book about larger scale digital governance. I say "larger scale" because it's primarily about how to get order at the higher-levels -- C-level, VP level, and steering committee level. This differentiates "governance" and "operations" for me: governance is Big Picture steering, where operations is the people in the trenches.

Lisa hammers on three elements to a framework: Strategy, Policies, and Standards.

* Strategy: what are we doing and why?
* Policies: what rules do we have in pla
...more
Jim
Apr 04, 2018 rated it really liked it
Good, but its for managers not designers.
Julia Kulgavchuk
Sep 06, 2015 rated it it was amazing  ·  review of another edition
Shelves: design
Yes, the book gives specific tools and methods for digital governance, but this is not what makes it stand out to me. What makes the book fascinating is that while giving a glimpse of insane complexity of organisations and their dynamics, it also shows the beauty of it. This world of big messy organisations with their legacy issues suddenly shines with bright colors like the book cover. The book is written in a beautiful version of corporate lingo, the one that reads like poetry. I feel like rea ...more
Donna
Dec 12, 2015 rated it it was amazing  ·  review of another edition
One of the few books on Website Governance

This is an excellent book on web & content governance. I looked hard for one that covered the sites themselves, and not just content - very hard to find.

There is so much I want to pull out of this book and immediately implement.

Highly recommended.
Rahel
Apr 25, 2016 rated it it was amazing
Excellent. Every company should have a well-thumbed copy of this in plain sight.
Iacobien
Feb 27, 2015 rated it liked it
Artikel dat ik over de boek en het onderwerp schreef vind je op http://uxbookclubarnhemdeventer.nl/ar...
Chris
May 17, 2016 rated it really liked it
Shelves: academic
Excellent discussion of collaborative heirarchies for digital governance.
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“Some of the most frequently heard reasons for not establishing an effective digital governance might sound familiar:” 0 likes
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