In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management systems themselves is under scrutiny, with more attention being paid to the effectiveness of performance management in practice. This new edition has been revised and updated to Performance Management in the Public Sector 2nd edition offers an approachable insight into a complex theme for practitioners and public management students alike.
This book takes a concept that can feel unwieldy, and makes performance measurement and management seem totally achievable. It is filled with great ideas and will stay in my office as a long time reference!