Goodreads helps you keep track of books you want to read.
Start by marking “Smart Listening” as Want to Read:
The quality of the listening in all conversations will influence the outcomes of them to be either positive and beneficial or negative and potentially damaging. Implementing the skills, methods, tools, techniques and attitudes of Smart Listening will ensure more positive and beneficial outcomes, and will improve personal and working relationships; reduce conflict; increase ...more
1, 283 pages
(first published May 8th 2014)
To see what your friends thought of this book, please sign up.
Kay Kay’s life-long passion for and study of philosophy, psychology, social anthropology, business methods and interpersonal communication skills has helped her to become an insightful writer, successful entrepreneur and a supportive coach, mentor, facilitator and cultural creative. Her interest in these subjects has taken her to many parts of the world where she has been involved in assisting peo ...more