The best support for the NVQ/SVQ Business and Administration standards A full-colour book with free CD-ROM, written especially for the NVQ/SVQ Business and Administration course at Level 3. * Activities are integrated within each unit to ensure candidates practise their key skills and apply theory as they are learning. *'Evidence Planning' boxes provide guidance throughout each unit to help learners think about and plan what evidence they will produce for their portfolio. * Links to core units within the optional units, highlight opportunities to gain evidence towards the mandatory units of the portfolio. * Each unit contains a 'Snapshot feature' linked to topics, to provide real-life examples that candidates can relate to. * Useful 'Changing places' features show how various skills are transferred between different jobs. * Special sections ensure candidates can build knowledge towards their Technical Certificate.